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Innovators break the mould, at the 2020 Loyalty Magazine Awards

Currency Alliance

Many of the entrants to this years’ Loyalty Magazine Awards were as adept with data and technology as marketers in many other disciplines. Voxi is the ‘youth brand’ of Vodafone, whose highly successful VeryMe rewards program has previously been praised by Currency Alliance. improvement in sales. A disloyal generation?

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15 Effective Ways to Improve Retail Customer Engagement

CSM Magazine

Customer engagement has become one of the most critical success factors for retailers looking to drive sales, loyalty, and overall business growth. Use your app to offer exclusive deals, send push notifications with relevant information, and create a rewards program.

Retail 52
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Phone Calls: How to Improve Your Customer Relationship Management?

CSM Magazine

Personalizing customer support helps to meet consumer expectations and boost repeat sales. The scores can help an organization plan its training or rewards programs. This can ease pressure on the organization, especially during times of disaster recovery. Personalizing Customer Support. It helps to build brand loyalty and trust.

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How Loyalty Coupons Can Help Your Business

CSM Magazine

These coupons help the sellers or the business owners increase their traffic, resulting in increased sales and revenues. Utilizing coupons and one-time-utilization offers can help you as business owners to establish a good relationship with the customers, improve awareness of your brand, and give a fast infusion of sales for your business.

Loyalty 52
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Why Customer Service Management Is So Crucial to Your Business

CSM Magazine

The more emphasis you place on the experience a person has with your brand can yield higher ticket sales, future revenue, and referrals to your offerings among the customer’s sphere of influence. Customer Service Defined: Customer service is the support you provide your customers before, during, and after a sale. Engaging social media.

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10 Ways to Turn First-Time Buyers into Repeat Customers

CSM Magazine

It can make customer service easier, help to build customer relationships, and even boost sales. Try instituting a customer reward program, with discounts available after repeat purchases. You can even use mailers and rewards programs by sending physical mailers with discounts or coupons. Final Thoughts.

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Overcoming the Great Resignation with Lessons Learned from CX Best Practices

CSM Magazine

For customers, you aim to deliver seamless digital journeys that can help customers navigate the digital sales cycle. It’s important to keep in mind that every emerging customer experience challenge we are trying to solve in the post-pandemic digital world reflects a similar employee experience challenge. Now for the good news.