insights author tyler 
ShepHyken
AUGUST 16, 2021
How to Scale Customer Success Without Losing the Human Touch by Tyler Holmes. The author refers to these as projects to help refresh your customer service strategy. Shep Hyken is a customer service expert, professional speaker, and New York Times bestselling business author. This is worth a read and a share with your team.
Grade.us
DECEMBER 27, 2018
Subscribe to these blogs to get awesome insights on the daily. Expert interviews and insights from conferences offers a break from standard fare. Tyler Lessard - The CMO at Vidyard, which serves both as a video hosting company and as a platform for businesses to use videos to close deals. The Best Video Marketing Blogs.
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Alida
MAY 11, 2016
Renowned business author and strategist Fred Reichheld is sick and tired of customer satisfaction surveys. Unfortunately, as companies nag customers for more input, they get less insight out of it. The instant we have a technology to minimize surveys, I’m the first one on that bandwagon,” Reichheld told Bloomberg.
SmartKarrot
NOVEMBER 2, 2020
Aqsa shared her insights, “Keep them in the loop. His response was insightful, “You can incentivize users through offering a discount, or annual plan including only features. Tyler Brooks, Digital Marketing Expert, Jam Paper and Envelope. Tyler Brooks is a digital marketing expert at Jam Paper and Envelope.
AWS Machine Learning
SEPTEMBER 9, 2022
In the artificial intelligence (AI) space, athenahealth uses data science and machine learning (ML) to accelerate business processes and provide recommendations, predictions, and insights across multiple services. This standardization ensures that only authorized parties have access to the data, and this access is tracked.
Gainsight
MAY 10, 2021
Will said, “We’re far ahead of schedule, we’ve exceeded expectations, we have insights into our customers we never had before.” She is a well-recognized customer experience thought leader, speaker, mentor, and author on performance, process improvement, and employee engagement. Mary Poppen , practically perfect in every way.
Kayako
FEBRUARY 25, 2016
While this is definitely still a book you should have on the bookshelf, luckily, plenty of people have tried to reproduce its insights in more accessible ways. By Aaron Ross ( @motoceo ) and Marylou Tyler ( @maryloutyler ). As Reis notes, The Four Steps to the Epiphany is a turgid read, more workbook than narrative. An ending note.
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