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The handbook can be used as a binding agreement in a Texas court.

Wired and Dangerous

While most homeowners insurance plans cover issues resulting from unforeseen circumstances, like fires, floods, or theft, American Home Shield focuses on normal wear and tear breakdowns. In addition, remember to include car insurance, loan insurance, and car registration when figuring out how much you can afford for your car payment.

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CCO Shares How to Create a Customer-First Health Care System by Directly Engaging Members

Customer Bliss

Antoinette leads this state department that provides public health insurance to the citizens of Colorado through their Health First Colorado Medicaid program and the Child Health Plan Plus; they cover approximately 1.3 The Department also did a major overhaul to the member handbooks. million people in the state.

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A scary CX trend: Employee compassion fatigue and burnout

Think Customers

Associates who work industries like healthcare, financial services, or insurance are even more vulnerable because the topics they deal with are emotionally charged, such as declining a medical procedure or missed credit card payments. It’s bound to take a toll on associates, especially those with high levels of compassion and empathy.

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How to Hire Your First Employee & Not Regret It

Magellan Solutions

From tax forms to insurance requirements, you need to set these in order before hiring employees legally. Get a worker’s compensation insurance: a worker’s comp coverage is needed to protect workers in case they suffer work-related injuries. However, some areas do not require small businesses to get this insurance.

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Reshaping The Future Of Digital Customer Service: 22 Influential Leaders to Watch in 2022

TechSee

In addition to authoring four customer service books including The Service Culture Handbook, Jeff reaches more than 10,000 customer service professionals every week through his Customer Service Tip of the Week email newsletter. As an author, consultant, and trainer, he helps organizations develop customer-focused cultures.

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Stop using spreadsheets, start tracking attendance with Call Experts.

Call Experts

Staff members rank PTO as their 2nd most-valued benefit after medical insurance. 5 Tips to Track and Manage Employee Attendance, Call-Outs, and Absences: Develop and record your call-out and absence policy in your employee handbook. Why should you have an Employee Attendance Platform? Why does this matter?

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20 Must-Have HR Policies and Forms for Employee Management

SurveySparrow

Handbook acknowledgment. The company should get a sign from the employees even when there are changes in the handbook so that there is ample proof to state that the employees were communicated about it. But serious organizations like banks, insurance, hospitals, cannot afford to slack on a dress code.