CSM Magazine

JULY 28, 2021

Reuters Events are excited to announce their next free service & experience webinar: ‘Redefining Customer Support Experiences’ featuring senior leaders from LinkedIn, GoDaddy & Intercom! Speakers include: Laura Messerschmitt, Vice President Customer Care, Sales & Experience, GoDaddy.

Customer Experience 59

Customer Experience Chatbots Consulting Customers 59

Experience Investigators by 360Connext

MARCH 17, 2020

We are in this together, as we struggle with the challenges of COVID-19 and how this coronavirus has redefined our work, our goals, our challenges and our daily lives. Customers, employees, partners, suppliers and everyone in between is confused. Use your existing customer journey maps to find ways to address specific challenges.

Customer Journeys 178

Customer Journeys Customer Experience How To e-support 178

Clarivate

DECEMBER 6, 2023

Customer needs are evolving. To help, Clarivate recently released two resources that explore the current state of AI in IP and the importance of embracing change to prepare for what is on the horizon: Webinar: The future of the IP legal profession: Balancing the rise of AI with human expertise Report: Redefining Artificial Intelligence.

Government 59

Government Resources Industry Technology 59

NobelBiz

NOVEMBER 20, 2023

Welcome to the definitive guide on setting up a Virtual Phone System (VPS) – your ticket to seamless, efficient, and customer-centric communication. It’s not just about technology; it’s about redefining the landscape of efficient business communication. Read more about the NobelBiz self-service IVR system here.

System 103

System Communication Contact Center Self Service 103

BirdEye

NOVEMBER 7, 2023

As customers verify your brand’s reputation on top car review sites , you need to ensure that your email marketing strategy also delivers to meet their expectations. These emails are strategically crafted to engage potential customers, nurture leads, and drive sales. It is effective communication.

Sales 114

Sales Automotive Tips Advertising 114

SurveySparrow

NOVEMBER 29, 2023

Studies even show that businesses with a clear product concept make customers happier! Elevate your understanding, enhance customer satisfaction, and unlock the true potential of your product concept! Psst… It’s free to try!) Signup 14-Day Free Trial • Cancel Anytime • No Credit Card Required • Need a Demo?

Consumers 52

Consumers Innovation Loyalty User Experience 52

NobelBiz

AUGUST 22, 2023

In addition, all the features and support processes were fine-tuned to maximize the efficiency, quality, and demands of voice traffic, both inbound and outbound. Reliable Infrastructure A dependable, reliable infrastructure is what makes sure that when you’re talking with customers, your calls are clear no matter where they are.

Analysis 98

Analysis Contact Center Telecommunications Self Service 98