SurveySensum

APRIL 5, 2022

SurveyMonkey is still a generic software that doesn’t do any better to enhance the customer feedback management process. It is more of a generic survey software than a dedicated customer feedback software. How to analyze your open-ended feedback? Customer Feedback. The free account has limitations. SurveySensum.

Multi-Channel 52

Multi-Channel NPS Survey Feedback 52

SurveySparrow

JULY 3, 2023

Unique features: Diverse question types: Multiple choice, rating scales, text fields, and more Shareable data: Generate shareable links or embed surveys on websites Multi-language support: provide feedback in preferred language. It’s designed to make the process of conducting surveys and collecting customer feedback a breeze.

Omni-Channel 10

Omni-Channel Multi-Channel Healthcare Survey 10

BirdEye

SEPTEMBER 25, 2023

While AI’s wonders have already transformed sectors like healthcare and finance , it’s now making waves in real estate, and it’s not here to replace agents but to empower them. Feedback management Let AI for customer feedback management do the heavy lifting while you analyze more creative tasks.

Marketing 109

Marketing Social Media Advertising e-support 109

SurveySensum

JULY 14, 2020

Multi-Award Winner, Nandkishor Tripathi is a Market Research Operations and CX Methodology Specialist with over 16 years of proven track record in delivering customer experience at the highest levels. Jaakko Männistö is an entrepreneur, Founder, and Omnichannel Customer Experience Professional. LinkedIn : [link]. Website : [link].

Customer Experience 132

Customer Experience Consulting Multi-Channel Leadership 132

Kustomer

JUNE 27, 2022

Spanning multiple channels, across both brick-and-click locations, customers want immediate answers to product questions, swift resolution to their problems, and personalized brand interactions. In this particular digital age, the ability to offer the same level of service, across any channel, is paramount to long-term brand success.

Software 98

Software Tools Customer Service Self Service 98

SurveySparrow

JANUARY 2, 2023

This omnichannel feedback solution has come a long way from being a survey tool to a complete customer experience management platform. Survey types- Go classic, chat, NPS , 360° feedback , or offline with this tool. Birdeye offers multi-purpose integrations, such as Peachtree for invoicing, to make your team’s life easier.

Multi-Channel 52

Multi-Channel Chatbots CRM Omni-Channel 52

SurveySparrow

JANUARY 2, 2023

This omnichannel feedback solution has come a long way from being a survey tool to a complete customer experience management platform. Survey types- Go classic, chat, NPS , 360° feedback , or offline with this tool. Birdeye offers multi-purpose integrations, such as Peachtree for invoicing, to make your team’s life easier.

Multi-Channel 52

Multi-Channel Chatbots CRM Omni-Channel 52

SurveySparrow

JULY 14, 2023

Additionally, it offers specific solutions for the industry based on its needs in healthcare, light industry, nonprofits and executive search. Applicant tracking and candidate experience : Streamline the hiring process with tools for job posting, resume parsing, candidate screening, interview scheduling, and feedback management.

CRM 52

CRM Social Media Analytics Multi-Channel 52

Qualtrics

JUNE 23, 2020

Adobe pivoted to a 100% Digital Summit, in their words “the digital experience conference has gone digital”, Google Cloud Next ‘20 transitioned to Digital Connect, turning a once paid-for, three-day conference into a “free, global, digital-first, multi-day event that would leverage content prepared for Next ‘20. Remote healthcare.

Multi-Channel 26

Multi-Channel Abandon Rate Apparel Retail 26

West Monroe

JANUARY 23, 2022

It is frequently said but cannot be overstated: the COVID-19 pandemic has intensified existing pressure on the healthcare industry to deliver high-quality, personalized care at lower costs to more people. Much work has been done, especially in recent years, to create a sturdier, more tightly connected, and more navigable healthcare ecosystem.

Healthcare 52

Healthcare Multi-Channel Consumers Trends 52

SurveySparrow

MARCH 6, 2024

Market research professionals Marketing and advertising teams Product managers Academic researchers Small businesses and entrepreneurs Individuals seeking feedback and insights G2 Rating: 4.4/5 Distribution channels: Everyone has different requirements and preferences. Who Uses Pollfish? 5 Capterra Rating: 4.5/5 Who Uses SurveyMonkey?

Comparison 52

Comparison Analysis Survey Analytics 52

SurveySparrow

JULY 6, 2023

But it’s helpful to have less intrusive distribution channels as well – like SMS or QR codes. With enterprise features ranging from ticketing software to reputation management to NPS software , SurveySparrow is one of the best Fillout forms alternatives for enterprises looking to scale their feedback management.

Multi-Channel 52

Multi-Channel Survey Analytics Effort Score 52