Improving Your Customer Service with a Comprehensive Customer Experience Audit Checklist
Lumoa
JANUARY 27, 2023
Or used a service and had an issue with the customer support staff? This audit examines all customer interactions with your brand from first contact, including phone support, email support, live chat options, and so on. Identify Customer Touch Points Touchpoints are where your brand and your consumers meet and interact.
Let's personalize your content