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Top referral program template strategies, plus examples

BirdEye

Elements of a referral program template The best programs contain elements that increase the chances customers will participate. Below are tips and details to help get you started. Your headline should deliver what customers are really interested in. Let Birdeye help you grow your customer base with just a few clicks.

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How to Set Industry NPS Benchmarks and Why It Matters

Lumoa

Measuring NPS can help your company identify customers at risk of churning and defecting to competitors. This valuable metric allows you to keep track of the loyalty and satisfaction of your current customer base and empowers you to take corrective action before they leave. A good NPS score is generally between 0 and 30. 

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Unlocking the meaning of stars in reviews

BirdEye

We’ll dive into the specifics later, as well as provide some valuable tips on the meaning of stars and how to respond to reviews. The Customer wants an apology They want to warn others about their “bad experience” The customer is seeking a discount or financial reimbursement The individual wants to see how your business responds.

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Your A-Z guide about social media reputation management 

BirdEye

5 dos and don’ts of social media reputation management Birdeye – The social media reputation management software to consider for any business Best practices for social media reputation management Use of AI to build a positive reputation on social media What are a few successful tips for brand reputation management on social media?

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Top 11 car dealership advertising ideas for growth in 2024

BirdEye

You can gather this information from customer surveys, reviews, and other feedback channels like social media conversations. Pro Tip: Using first-party data in addition to market knowledge helps drive better car dealership ad campaigns with accurate targeting and increases conversion rates.

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The Complete Guide to Getting More Google Reviews in 2022

BirdEye

How to delete Google reviews More tips to start collecting Google reviews today. Google reviews are important for one simple reason: your customers trust them. Here are three tips to help you get started. We’ll share some more tips and tricks later in the article. Follow these three tips for the best results.

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Top 10 SMS marketing platforms for local businesses

BirdEye

Trumpia: With Trumpia, your business can target specific customers based on their location and interests. Legal compliance – Giving customers the option to opt-in is not only a best practice for SMS marketing, it’s also a legal requirement per the Telephone Consumer Protection Act (TCPA). Frequently asked questions.