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AinsCo Fire and Security Drives Business Growth with BigChange Tech

CSM Magazine

AinsCo Fire and Security is using BigChange field service management software and mobile workforce management technology to drive business growth. Using the cloud-based platform, AinsCo has made efficiency gains across the board, reduced operational costs and improved customer service.

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20 Tips for Trucking Companies to Deliver the Best Customer Service

CSM Magazine

Provide safe and secure transportation. Customers want to feel confident that their shipments are being transported safely and securely. Make sure your drivers take safety and security into account when transporting goods. Make sure you follow up with customers after they’ve received their shipment.

Tips 52
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Reinventing airline loyalty with LoyaltyPlus FrequentFlyer

LoyaltyPlus

The International Air Transport Association (IATA) estimates that global revenues for airlines were down by 44% last year when compared to 2019 figures. Fortunately, operations have resumed with airlines looking for more creative ways of re-engaging with customers. The past two years have been challenging for the aviation industry.

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Budding Business: 5 Tips to Help Your Small Business Get Out of the Red

Win the Customer

But keeping customers is even more important. You should provide great customer service to give purchasers a good experience. You may want to invest in CRM (customer relationship management) software. Analysis of your market segment and what kind of marketing appeals to them is critical.

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5 Ways to Use AI to Support Your Support Team

TeamSupport

With much of today’s customer support engagement being handled online, businesses are often looking to have more lengthy and engaging conversations with their customers now. Jessica Barrett Halcom is a writer for TechnologyAdvice.com , with specializations in human resources, healthcare, and transportation.

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2022 Energy & Utilities Outlook

West Monroe

In turn, utility decarbonization goals require continued investments in several areas, including energy efficiency, demand response, and renewable energy resources; beneficial electrification; alternative transportation; and cyber protection as more technologies are added to the grid and the grid becomes more dynamic.

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The Role of Digital Playbooks in Business Continuity Planning

SmartKarrot

Customize the digital playbooks to align with the specific needs and challenges of your organization. Integrate with Existing Systems: To maximize efficiency, integrate the digital playbooks with your existing systems, such as customer relationship management (CRM) software and knowledge management platforms.