CSM Magazine
JUNE 14, 2019
With so much emphasis on digital services these days, brands need to ensure they’re providing a seamless online service. More consumers than ever before are using their smartphones and tablets to shop for the things they need. Here, we’ll look at some of the best ways to improve your customer’s online experience.
Hallmark Business Connections
AUGUST 11, 2021
While avalanches of paid ads, promotional emails, and low-quality content saturate online experiences, one mailbox is less crowded – the one at the end of your driveway (or attached to your house or in your lobby). Audiences aren’t trained to think of their online experiences with a brand separately from their offline experiences.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Storyminers
AUGUST 21, 2018
About 73 percent of traditionalists and 67 percent of baby boomers prefer to interact in a store, while the younger generation takes the opposite approach, with 66 percent of Generation X and 64 percent of millennials preferring to interact online. In-Store and Online Experience. Send Targeted Emails. Take Out Print Ads.
Storyminers
AUGUST 21, 2018
About 73 percent of traditionalists and 67 percent of baby boomers prefer to interact in a store, while the younger generation takes the opposite approach, with 66 percent of Generation X and 64 percent of millennials preferring to interact online. In-Store and Online Experience. Send Targeted Emails. Take Out Print Ads.
Eptica
FEBRUARY 26, 2016
With so much spend now gravitating online, it’s particularly important for bricks and mortar retailers to match or even exceed online customer experience if they want to thrive. How can the physical store environment distinguish itself from an online experience? consumers spent $1.5
ShepHyken
SEPTEMBER 6, 2021
Magazine) Delight is maybe the most powerful thing you can do to generate loyalty among your customers. State of the In-Store Experience [2021] by Bobby Marhamat. Raydiant) As consumers have grown accustomed to online experiences, they’ve come to expect a similarly digital in-store experience.
CSM Magazine
NOVEMBER 22, 2023
Let’s dig deeper into why, especially on high-velocity shopping days like Black Friday, crafting an impeccable digital experience is not just desirable, but absolutely vital: Engaging the Empowered Consumer: Today’s consumers are digitally savvy, well-informed, and, most crucially, empowered.
Expert insights. Personalized for you.
40 
Let's personalize your content