CSM Magazine

MARCH 1, 2024

In today’s digital age, the line between sports betting and casino entertainment is increasingly blurring, creating a vibrant playground for enthusiasts of both realms. The dynamic world of sports betting Sports betting offers a distinct blend of excitement, connecting fans more deeply with their favorite sports.

Entertainment 52

Entertainment Sports Online Experience Video 52

InMoment XI

JANUARY 4, 2024

With 93% of consumers reading reviews before making a purchase, and 58% of consumers being willing to drive further or pay more for a product with good reviews, a good customer experience and brand reputation management have never been more critical than it is today. The retail customer experience is also a complex one.

Retail 260

Retail Customer Experience Effort Score Social Media 260

Oracle

NOVEMBER 5, 2019

From incorporating emerging technologies such as augmented reality to spice up the shopping experience to developing events to support the launch of luxury products, retailers are joining the ranks of brands developing experiences. Data drives connections and builds community. Can high tech be high touch? Subscription boxes.

Retail 76

Retail Innovation Self Service Conference 76

Kitewheel

JULY 2, 2020

To thrive, retailers must have a successful online store. The online experience for many brands has already had an impact on customer behavior, but COVID-19 has accelerated the need to build better digital retail experiences. Building this great experience will pay off during times of crisis and long after. .

Retail 52

Retail Social Media Consumers Study 52

SurveySparrow

SEPTEMBER 27, 2023

Entertainment and Content Recommendations: Streaming platforms and music services leverage big data for content recommendations, keeping users engaged. It’s like having a tech guru on standby, ensuring a smooth online experience. Big data helps create these bespoke experiences.

Data 52

Data Customer Experience Loyalty Programs Social Media 52

CSM Magazine

DECEMBER 5, 2017

Unlike their predecessors, who use the internet mainly to source information, the research found that 86 percent of Gen Z rely on the internet primarily for social media and entertainment, demonstrating a marked shift from “inform me” to “entertain me.” For them, there is no “online” or “internet.” Survey Methodology.

Entertainment 40

Entertainment Social Media Study Online Experience 40

C Space

MAY 6, 2020

The Sirius XM -owned digital audio company tracked a surge in Pandora listeners logging in from a connected home device for the first time in the weeks since quarantine measures started going into effect in the U.S. Fitness content is also seeing a surge in popularity.

Brands 52

Brands Travel Government Consulting 52