Remove Competitive Advantage Remove Loyalty Programs Remove Sales Remove Social Media
article thumbnail

13 Proven auto repair marketing strategies to boost sales

BirdEye

Expand your content marketing efforts by posting content on your social media channels. Use social media marketing for brand awareness Most of your customers use social media platforms. Post one promo post for every five social media posts to avoid coming across as salesy.

article thumbnail

Guest blog: How to Personalize Your Customer Service – 6 Actionable Strategies

Comm100

– It increases conversion and sales numbers. Creating excellent customer service through personalized recommendations, support, and the overall shopping experience can significantly boost your sales rate and repeat orders. – It offers a competitive advantage in a crowded market.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Building Lasting Connections: The Power of Customer Loyalty in Retail

SurveySensum

How to Leverage Customer Feedback to Build Customer Loyalty? 7 Best Practices for Building Customer Loyalty in Retail? According to the Brand Keys Customer Loyalty Engagement Index , a 7% increase in customer loyalty can result in a significant increase of up to 85% in the money customers spend over their lifetime.

Retail 52
article thumbnail

40 Customer Retention Statistics You Need to Know

GetFeedback

Great customer experience is a major competitive advantage that drives new sales—and it’s predicted to overtake price and product as the primary brand differentiator for B2B sales by 2020. Faced with poor customer service, 20% of consumers would complain publicly via social media. ( New Voice Media ).

article thumbnail

What is Customer Loyalty? How is it Managed?

SmartMessage Blog

For example in the B2B arena, referencing long-term clients brings out the competitive advantage. Loyalty-program loyal A loyalty-program loyal customer is a customer who is enrolled in a loyalty program and who makes repeat purchases from the business that offers the loyalty.

Loyalty 52
article thumbnail

What is Customer Loyalty? How is it Managed?

SmartMessage Blog

For example in the B2B arena, referencing long-term clients brings out the competitive advantage. Loyalty-program loyal A loyalty-program loyal customer is a customer who is enrolled in a loyalty program and who makes repeat purchases from the business that offers the loyalty.

Loyalty 40
article thumbnail

Customer Satisfaction Best Practices: Insights for Marketing Experts

SurveySensum

A company, despite investing heavily in marketing and advertising, struggles to retain its customer base and faces a decline in sales. Facilitate Seamless Communication : Establish multiple communication channels, such as social media, self-help articles, FAQs, video tutorials, and 24×7 support, to ensure customers can reach you easily.