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AI Tools To Streamline Lead Generation

Magellan Solutions

This process involves nurturing prospects through social media marketing, gamification, whitepapers, online courses, or other lead generation strategies. Some examples of lead magnets include whitepapers, e-books, templates, free samples, case studies, self-help tools, quizzes, and exclusive content.

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Boost your sales: Unlocking refer-a-friend program secrets

BirdEye

Give customers links they can easily share across social media or email, along with clear instructions on how to refer their friends. Develop marketing materials, including great email templates, social media posts, and landing pages to effectively promote the program. The best refer-a-friend campaigns are simple to join.

Sales 98
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I’m Judging the SuperNova Awards: Make Sure to Submit Your Case Study

Natalie Petouhof

If you are doing something really interesting, make sure to send in your case study! If you have what it takes to compete in the SuperNova Awards submit your application today: https://www.constellationr.com/events/supernova/2016. It’s your time to be recognized for your hard work!

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Community ROI: Embracing Humanity’s Desire to Help

Lithium

In qualitative terms, your new fancy community will improve your NPS scores; your general customer sentiment will improve, and if you do everything right, you might receive some free marketing across the social media ecosystem. Taking Dr. Micheal Wu’s Gamification Theory into the Real World. SANE Australia case study | Khoros.

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How Digital Qualitative Research Improves Your CX and UX

2020 Research

Consumer advocacy is where existing customers actively recommend and talk about your brand, driving awareness and engagement across real-life interactions and social media channels. Interactive research is much like the concept of gamification, in that it drives engagement and focus among research participants.

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Call Center optimization: Tools and best practices to increase performance

NobelBiz

Call4You Marketing implemented NobelBiz Omni+, an advanced, full-featured cloud contact center solution equipped with an impressive stack of options and features that can be easily integrated, customized, and optimized to any contact center use case.

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Top 30 Customer Service Books Every Team Needs to Read

Comm100

The second edition, updated with case studies and additional resources, will show you how to be, “persuasive, not abrasive.” How to Revolutionize Customer Employee Engagement with Big Data and Gamification by Rajat Paharia. Chief Customer Officer 2.0: How to Build Your Customer-Driven Growth Engine by Jeanne Bliss.