Brand Values Brands Loyalty Magazine 
CSM Magazine
MARCH 26, 2024
Brand identity is fundamental to success, representing how consumers perceive and experience a company. These centers, where customers engage with a company, hold significant influence over brand identity. The interactions they have with customer support agents profoundly influence their perception of the brand.
ShepHyken
MAY 7, 2018
My Comment: There are many ways for customers to communicate with the companies and brands they do business with. Return policies are very specific to your brand and what you’re looking to accomplish — there is no one-size-fits-all strategy. An easy return policy creates customer confidence and trust in the brand.
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CSM Magazine
OCTOBER 25, 2022
We’ve already started to see brands spread bet and offer discounts of 25% or more to entice customers and manage this longer tail of buying. This is indicative of the financial pressures that brands face too. How can brands manage customer expectations and behaviour and still drive a good return? now it is hovering around 10%.
SmartMessage Blog
JUNE 6, 2023
The fact that there is an uninterrupted and holistic communication flow in all marketing activities and the progress of the activities in the relevant line directly affects the prestige and reliability of the brand. We can summarize marketing communication as the communication process that brands use to market their products or services.
CSM Magazine
FEBRUARY 2, 2018
Dunkin’ Donuts can now boast an impressive dozen in customer loyalty. For the 12th consecutive year, Brand Keys has honored Dunkin’ Donuts as a coffee leader in providing guests with a superior customer experience. 1 brand for customer loyalty in the packaged coffee category for the sixth straight year.
SmartMessage Blog
JUNE 1, 2023
The fact that there is an uninterrupted and holistic communication flow in all marketing activities and the progress of the activities in the relevant line directly affects the prestige and reliability of the brand. We can summarize marketing communication as the communication process that brands use to market their products or services.
CSM Magazine
FEBRUARY 7, 2023
Jim Davies explores 5 brand- and money-saving customer experience (CX) options. Disgruntled customers, just like elephants, remembered how poorly they were treated and voiced their dissatisfaction by disregarding previous brand loyalty and swapping to a competitor. Stay true to your brand values.
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