Remove tesla-nps
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The Reasons Behind Tesla’s High Net Promoter Score

Retently

Tesla currently holds a satisfaction rating of 96 , outscoring every other car manufacturer company in Net Promoter Score® ratings. Tesla has also claimed the top spot in the Consumer Reports’ annual owner satisfaction survey , where 91% of Tesla owners stated that they would buy another Tesla vehicle in the future.

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Consumer Brands NPS® Benchmarks

CustomerGauge

Want to know how Tesla Motors got an NPS of 97? Or why Starbucks is leading the fast food consumer brands NPS chart? How about why Apple’s MacBook’s NPS is 76 two years in a row? Today we will walk through the NPS achievements, CX strategies and best practices from the consumer brands industry.

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We Asked 30 CX Influencers if They Would Recommend the Net Promoter System

Lumoa

The Net Promoter System® (or NPS) has been a popular customer experience metric since its creation in 2003. NPS is used by the biggest companies and leaders in its industries: from Apple to Airbnb, from Amazon to Tesla. At the same time, NPS is often a subject of critics and misunderstanding. That makes the NPS of NPS 32.

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6 Examples of Advocacy Marketing Strategies Used by Top Companies

Retently

Tesla’s Advocacy Marketing. Tesla found a great way to mobilize their loyal customers to attract even more clients. And not just any clients, but people who view their brand in a positive light because the person who refers them is someone close, happy with Tesla. That wasn’t all, though. Starbucks’ Advocacy Marketing.

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How Wipster Keeps Customers Happy and Videos Joyful

AskNicely

Wipster is a fast growing SaaS business delivering their intuitive video review and approval platform to thousands of users across global brands such as Tesla, Shimano and Shopify. We love providing helpful tips and content across our social platforms and blog to help them be successful in their professional careers.

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Cognitive VS Emotional Empathy: How to Build a Business Culture Around Both

ProProfs Chat

Read this blog to learn how you can build an organizational culture around empathy and embrace healthy competition. You can also share a Net Promoter Score (NPS) survey to measure the likelihood of your customers or employees referring your business to others. . Clearly, empathy is both prevalent and much-needed for success.

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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

He is the author of ‘Be Your Customer’s Hero’, the founder of the popular Customers That Stick® blog, the Co-Host of the Crack the Customer Code podcast, and the creator of multiple virtual training courses on customer service and experience. LinkedIn : [link]. Website : [link]. LinkedIn : [link]. Website : [link].