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2018 Trends in Customer Success that Make an Impact

ClientSuccess

As we near the end of 2018, it’s the perfect time to look back on what we’ve experienced so far this year in customer success. To help you sort through the noise and focus your strategy, we’ve compiled a list of some of the top trends from 2018 that your team should get a jump on. An Intense Focus on Outcomes and ROI.

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Influencer Marketing in 2018: The Best Blogs, Articles, Tools, Resources and, Well, Influencers.

Grade.us

The Best Influencer Marketing Blogs of 2018. The Top 10 Breakout Influencers of 2018 2018’s Best Influencer Campaigns: 21 Case Studies On Top Brands, Influencers, and More 7 Tips For Designing the Perfect Sponsored Instagram Story. The Best Influencer Marketing Articles of 2018. Time to take a deeper dive?

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Video Marketing in 2018: The Best Blogs, Articles, Tools, Thought Leaders and Resources

Grade.us

The Complete Guide to Video Marketing - An on-site ebook which offers 7 chapters on building a video marketing strategy. Takes you from storytelling, to distribution, to ROI. The post Video Marketing in 2018: The Best Blogs, Articles, Tools, Thought Leaders and Resources appeared first on Blog | Grade.us

Video 20
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Why Your Hybrid Cloud Strategy Isn’t Working

datastax

billion the market realized in 2018. . If you expect your hybrid cloud strategy to deliver ROI, you need to ensure data is managed consistently from any location, all the time, and that you don’t end up with even more harmful data silos from your hybrid cloud endeavor. The Top Data Management Challenges of Hybrid Cloud (eBook).

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The Components of a Strong Inbound Marketing Strategy

LiveChat

If you wait long enough to see results from your inbound marketing efforts with no tangible ROI, your strategy could be the problem. If you do not have the resources to write blog posts 4+ times a month, you can invest in compounding blog posts for greater ROI. The short answer is yes. Content Creation.

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3 Essential Pre-onboarding Principles: Part 2 of 3 – Ensure Customer Onboarding Readiness

ClientSuccess

On April 18, 2018 I introduced a presentation called “3 Essential Pre-onboarding Principles” at a local Customer Success meet-up in Utah. What 6-12 months ROI looks like. Here are other customer success resources: Customer Success eBooks : Customer Success as a Culture: Customer Success Leaders Edition. Current pain points.

Sales 42
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Proving the Value of a CX Strategy to Your Executive Team

GetFeedback

According to the CX Network’s Global CX report , more than 60% of the organizations surveyed planned to have established or advanced CX practices by the end of 2018. It’s really hard to justify a CX budget or initiatives to the Executive team or Board when you can’t demonstrate the huge ROI awaiting the organization….

Strategy 261