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Angloco Fights Job Management Fires with BigChange Field Service Tech

CSM Magazine

. “We have all but eliminated paper from our mobile operation and this has improved the speed with which we can react to changing schedules, the quality of the service we provide to our customers and the efficiency of engineers working on the ground.” Now everything is digital.

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Hodge Clemco Rolls-Out Paperless Working with BigChange Mobile Tech

CSM Magazine

“Before BigChange we relied on carbon copied worksheets, which meant we had to wait for the completed paperwork to make its way back to head office and then had to manually enter the details for quotations, invoicing, payroll, customer reporting, etc, etc,” commented Andy Peart, Sales and Service Director at Hodge Clemco.

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Taking the Pulse of the Automotive Customer Experience

ReviewTrackers

A 2013 poll commissioned by AutoTrader.com, meanwhile, found that 75 percent of the time that consumers devoted to buying a car was spent online. Power report , customers on average will positively recommend the dealership from whom they purchased their vehicle six times, with younger buyers being slightly more likely to recommend (6.2

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Taking the Pulse of the Automotive Customer Experience

ReviewTrackers

A 2013 poll commissioned by AutoTrader.com, meanwhile, found that 75 percent of the time that consumers devoted to buying a car was spent online. Power report , customers on average will positively recommend the dealership from whom they purchased their vehicle six times, with younger buyers being slightly more likely to recommend (6.2

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Top Questions About Lead Generation Call Center Answered

Magellan Solutions

The first step to every sales process is lead generation. However, this is quite a tedious and time consuming task. Which you wouldn’t want to subject your in-house sales team. The Business-to-Consumer or B2C and the Business-to-Business or B2B. Now it is all up to your in-house sales team to close the deal. .

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Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

Arie’s industry specialties include: Financial Services, Credit Card, Consumer Lending, Retail, Internet, Telecommunications, and other services companies. Thompson is also co-author of The Blueprint to CRM Success and author of the groundbreaking report “Customer Experience Management: A Winning Business Strategy for a Flat World.”.

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Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

Arie’s industry specialties include: Financial Services, Credit Card, Consumer Lending, Retail, Internet, Telecommunications, and other services companies. Thompson is also co-author of The Blueprint to CRM Success and author of the groundbreaking report “Customer Experience Management: A Winning Business Strategy for a Flat World.”.