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Qualitative vs Quantitative Data: What Yields the Best Results and When

ProProfs Chat

The 2011 movie “Moneyball” documented the introduction of this in Major League Baseball. Even in our day to day life, why has e-commerce gained the stronghold it has in today’s market? Most survey maker tools will provide you with survey question examples that fit this balance and that you can include in your surveys.

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Brand Move Roundup – May 7, 2020

C Space

Chinese e-commerce giant Alibaba has launched a new luxury platform targeting younger consumers that also aims to help high-end brands shed excess inventory built up during the global lockdown. Ultimate’s Perception survey solution now includes a new crisis check-in pulse survey, available at no additional cost to customers.

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5 Real-Life Lessons On Customer Support

SurveySparrow

Customer support is the hallmark of a great company. There’s really no shortage of studies that show that customer support makes you money. According to a study by American Express, customers spend 17% more on businesses that ensure good customer support. 5 Real-Life Examples of Great Customer Support.

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Amazon.com still a leader in customer service

Service Untitled

Products sold and supported at the Huntington facility will be Amazon’s retail Kindle, Amazon Instant Video, and Amazon Prime. Even the company’s technological advances such as the Kindle e-reader, the Android app store and movie streaming service has set them apart from their competition.

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How to Improve Customer Service – A Complete Guide of Tools, Tech & Tips

Comm100

Today’s customers look for fast, convenient, and personalized support that allows them to connect with brands how, where, and when they want. 99% of customers now believe that companies need to improve their service and support. In 2021, this meant that 48% of organizations diversified the digital channels they support.

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Jotform vs Wufoo: Which one is the Better Form builder?

SurveySparrow

Whether you aim to gather customer feedback, streamline event registration, or conduct intricate surveys, Jotform provides the platform to bring your vision to life. Source: Wufoo This Cloud-based form builder was founded in 2006 by the trio- Chris Campbell, Kevin Hale, and Ryan Campbell and was acquired by SurveyMonkey in 2011.

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Your Ultimate Guide to Brand Perception

ProProfs Chat

Consider these crucial statistics: Accenture survey shows that 66% of customers value transparency as one of the most attractive qualities in a brand. Stackla research brings forth the fact that 86% of customers look out for brand authenticity before they support a brand. Read more: How to Use Surveys for Content Marketing?

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