BirdEye

OCTOBER 6, 2023

Inappropriate or damaging social media use Social media marketing is an art. Inappropriate social media content will damage your brand and your social media reputation. Watch the Free Demo Now. See Pricing FREE DEMO What is reputational risk in customer service?

Strategy 59

Strategy Social Media Airlines Software 59

SurveySparrow

DECEMBER 11, 2020

During 2009’s recession, the tech giant didn’t stop advertising and continued innovating new products. In 2009 Amazon’s customers bought ebooks more than printed ones and helped the company grow its sales by 28%. During the slowdown, people start to engage more with social media and social ads.

Advertising 52

Advertising Strategy Chatbots Social Media 52

Clarabridge

JULY 18, 2018

In September 2009, Simon Sinek stood in the middle of a stage in a cozy theater in Puget Sound, Washington and delivered one of the most iconic TED talks to date. Although customer experience (CX) was a nascent space back in 2009, it is easy to extend his argument to the customer experience space today.

Effort Score 40

Effort Score Measurement Analysis Social Media 40

LiveChat

JANUARY 14, 2020

Remember the 2009 blockbuster hit Avatar? CES participants witnessed, during the product demo, a man named Ben lifting an airplane tire and putting it on an axle as if it was your regular car tire. Following the South Korean giants, Mercedes took the stage for the final keynote of the day. Check out the video of Guardian XO in action.

Automotive 64

Automotive Conference Travel Technology 64

Grade.us

JUNE 2, 2020

They provide the tools that allow you to automate review generation, monitor new reviews across the vast review site ecosystem, and share your best reviews on your website and with social media. Here’s a demo of our platform in action and a list of our platform pros and cons: Pros. Monitoring social media campaigns?

Software 47

Software Management Net Promoter Score Multi-Channel 47

LiveChat

JANUARY 14, 2020

Remember the 2009 blockbuster hit Avatar? CES participants witnessed, during the product demo, a man named Ben lifting an airplane tire and putting it on an axle as if it was your regular car tire. Following the South Korean giants, Mercedes took the stage for the final keynote of the day. Check out the video of Guardian XO in action.

Automotive 28

Automotive Conference Travel Technology 28

SmartKarrot

FEBRUARY 15, 2022

Through her social media interactions, Johnson encourages her followers to think creatively to come up with better ideas – an important skill for customer support teams. Along with his expertise in customer expertise, Baer is also a content marketing expert offering social media-centric customer service advice.

Customer Service 10

Customer Service Social Media Customer Centricity Tips 10