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Améliorer votre service à la clientèle grâce à des démonstrations interactives

Inbenta

RESOURCES Webinars Horizn Product Digital Demos Enhancing Your Customer Service with Interactive How-To Demos When customers can’t navigate your products or services, it can be frustrating. Inbenta’s Horizn Digital Demos give customers step-by-step interactive guides they can follow any time they have an issue.

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Live Chat for Higher Education – The Ultimate 101 Guide

Comm100

Comm100 Headquartered: Vancouver, British Columbia, Canada Founded: 2009 Comm100 is a global provider of live chat used by such higher education institutions as University of British Columbia, Thompson Rivers University, McMaster University, and The Open University. There’s a lot more where this came from!

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Your how-to guide on creating a business listing on Bing

BirdEye

Launched in 2009, Bing is a web search engine owned and operated by Microsoft. Get a free demo. What is Bing? Before Bing, Microsoft hosted several other search engines including MSN Search, Windows Live Search, and Live Search. Ready to take control of your online reputation and manage all of your business listings in one place?

How To 98
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Getting to the “Why” of CX Design: Measuring Effort to Drive Change

Clarabridge

In September 2009, Simon Sinek stood in the middle of a stage in a cozy theater in Puget Sound, Washington and delivered one of the most iconic TED talks to date. Although customer experience (CX) was a nascent space back in 2009, it is easy to extend his argument to the customer experience space today.

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7 Advertising Strategies That Can Work During A Slowdown

SurveySparrow

During 2009’s recession, the tech giant didn’t stop advertising and continued innovating new products. In 2009 Amazon’s customers bought ebooks more than printed ones and helped the company grow its sales by 28%. In contrast, McDonald’s sales decreased by 28%. One such product is Kindle. Build Brand Awareness.

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CES 2020 and What the Future Holds for Us

LiveChat

Remember the 2009 blockbuster hit Avatar? CES participants witnessed, during the product demo, a man named Ben lifting an airplane tire and putting it on an axle as if it was your regular car tire. Following the South Korean giants, Mercedes took the stage for the final keynote of the day. Check out the video of Guardian XO in action.

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What impact is your Customer Success team having?

Amity

For a limited time we are offering a free Customer Success Hero shirt for anyone who attends a public demo. Since 2009, the popularity of customer success has increased 800%. In this issue of the SaaS Tattler we discuss how to make sure your Customer Success team is making the required impact. • Why is Customer Success Important?