2006 Communication Culture Tips 
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OCTOBER 1, 2010
video series of customer service “quick tips.&# The quick video-clips are ideal for staff meeting openers, weekly mini-courses, or tools for reinforcing an already great customer service culture. 9 Practical Customer Service Tips There’s no one immune from receiving lousy customer service.
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OCTOBER 4, 2010
Customer service tips for e-commerce business Many of us prefer to shop online. Publix announcing online-curbside customer service I’m originally from the coastal mid-section of New Jersey, and. How live chats can help customer service Customer service has traditionally been handled over the phone or. There are no.
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OCTOBER 26, 2010
Communicate with me. 9 Practical Customer Service Tips There’s no one immune from receiving lousy customer service. Otherwise, great tips! My time is valuable. Respond to me within 24 hours. I know how to use Twitter and Facebook, and I will tell others. Tell me what you are going to do to help me.
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SEPTEMBER 9, 2010
We tend to look for evidence that proves how right we are, but if an employee unconsciously reacts to this way of thinking, that is paramount to a breakdown of communication. Training, role-playing, and practice help employees communicate positively to work out satisfactory resolutions. Sometimes it isn’t clear. There are no.
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SEPTEMBER 23, 2010
Newsletters can give business tips, helpful hints, and remind customers of products and services. Let’s look at some of the possibilities. A company can generate a monthly newsletter. Short articles can link to important events or news relating to your particular business.
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OCTOBER 11, 2010
Every morning service, quality, and culture brand are set forward by the guest relations manager. The team effort is what makes up the cornerstone of the Four Seasons culture, and trusted employees are granted the discretion to do the right thing to make their guests happy.
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OCTOBER 12, 2010
At the end of the training session, customer service representatives come away with existing approaches that work well and have had the opportunity to learn new points and share tips. The opportunity for more experienced employees to share techniques with new employees leads to more teamwork.
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