2002 Contact Center Marketing Sales 
GlowTouch
JULY 27, 2020
(July 29, 2020) – GlowTouch Technologies , an emerging leader in global contact center and technology outsourcing solutions, announces the addition of new executives to support company growth and expansion. Founded in 2002, its 1,800 employees deliver operational excellence with high-touch engagement.
GlowTouch
AUGUST 20, 2021
The Association made the announcement based on how GlowTouch helped a long-time client increase market share, per-customer revenue, and customer retention rates. A new training methodology was also introduced that focused on agents being able to pivot from support to sales, an approach that has been incorporated into other client programs.
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GlowTouch
SEPTEMBER 22, 2020
Finding good people is a major task for BPOs, particularly in manning contact centers, and a focused effort requires more than reviewing resumes and conducting interviews. For instance, a technical support agent is wired differently from one who is sales focused. The search is. About GlowTouch. Tonya Morgan. Tonya Morgan.
GlowTouch
OCTOBER 16, 2020
The benefits of quality customer support , including improved brand credibility, increased sales, and customer retention, should make service a front-burner topic, but that is not always so. What’s more, happy customers are likely to recommend your brand to others, a far more effective selling point than clever marketing campaigns.
GlowTouch
OCTOBER 16, 2020
Your company may have an exceptional marketing department, but if support and overall customer experience are lacking, your product or service will not achieve maximum results. Being active on social media helps market your brand and shows your community that you are ready to answer questions or concerns. About GlowTouch. Tonya Morgan.
GlowTouch
FEBRUARY 16, 2021
As more delivery apps enter the market, there are inevitable stumbles and lessons to be learned. food delivery market has enjoyed 20.2% The old sales saying is “fish where the fish are,” and with this age group being the bulk of the consumer market, the bulk of the advertising will be aimed at this audience.
GlowTouch
JULY 6, 2020
Increase Sales. Increasing sales are more than just a numbers game. The bottom line is that a higher level of engagement and connectivity leads to higher sales for your company. This will, in turn, lead to increased sales and further improving your brand’s reputation. Save on Total Operational Costs. Tonya Morgan.
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