Customers Effort Score Fashion User Experience 
Retently
AUGUST 29, 2018
You’ve built a great product, perfected your customer acquisition process and even started to poll your clients to learn more about what they think of you. There’s only one problem: the Net Promoter Score ® and feedback you received wasn’t as good as you expected. Reach out to customers personally. Offer a bulletproof guarantee.
SurveySensum
JULY 6, 2023
You’ve poured your heart and soul into creating captivating marketing campaigns, investing substantial resources in driving customer acquisition. Yet, despite these efforts, you notice a decrease in sales and declining customer loyalty. Even as a retail giant , Reliance Trends struggles with customer retention.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
SurveySensum
JULY 6, 2023
You’ve poured your heart and soul into creating captivating marketing campaigns, investing substantial resources in driving customer acquisition. Yet, despite these efforts, you notice a decrease in sales and declining customer loyalty. Even as a retail giant, Reliance Trends struggles with customer retention.
Thematic
SEPTEMBER 12, 2021
doesn’t matter how many letters you throw out there or how many customer experience (CX) scores you get. Through comments in customer feedback surveys, social media conversations, call center dialogue, etc., Through comments in customer feedback surveys, social media conversations, call center dialogue, etc.,
Beyond Philosophy
JANUARY 28, 2019
Customer Experience is having some growing pains. However, by adopting a renewed focus on the following five concepts in Customer Experience, you can overcome these challenges, and, perhaps more importantly, stay ahead of the competition. Segment your customers into personas.
BirdEye
OCTOBER 5, 2023
The stakes are high, with 91% of customers admitting they'd switch to a competitor following a poor customer experience. By getting inside the minds of your customers, you’ll gain actionable insights to craft a brand image that resonates, engages, and stands out from the competition. How to measure brand perception?
AWS Machine Learning
AUGUST 7, 2023
In an effort to create and maintain a socially responsible gaming environment, AWS Professional Services was asked to build a mechanism that detects inappropriate language (toxic speech) within online gaming player interactions. This customer use case will be showcased in two separate posts.
Expert insights. Personalized for you.
160 
Let's personalize your content