NPS Surveys: Not Just For Customer Success Anymore
AskNicely
SEPTEMBER 6, 2018
Some businesses are convinced that NPS surveys and customer experiences fall squarely on the shoulders of the customer success team. NPS Strategy Requires a Team Effort. Executive Buy-in for Net Promoter Score. 80% of those actioning NPS surveys d iscuss customer feedback at team meetings. Want to know how?
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