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Webinar: Discover the Most Influential Customer Service Technology for Immediate Impact

CSM Magazine

Conversations about the future of work, employee engagement and empowerment have been propelled to the forefront of customer service strategies. The incredible line-up of senior executive speakers includes: Vice President Customer Care, Showtime Networks. Vice President Customer Experience, HealthNet.

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Free Webinar: Supercharging Customer Care and Optimizing Experiences

CSM Magazine

Reuters Events are excited to announce the final service & experience webinar of 2021: ‘Supercharging Customer Care: Optimizing Experiences to Drive Business Growth’ featuring senior leaders from EXPO2020, Hootsuite, Getaline Ecommerce & Customer Service Culture! Jad Hindy, SVP Marketing, EXPO2020.

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Free Webinar: Top Customer Care Trends for 2022

CSM Magazine

Is your customer care strategy prepared to meet the demands and overcome the challenges of 2022? To help you stay informed and ready to tackle the year ahead, Reuters Events have teamed up with Hootsuite to bring you their latest webinar – And you’re invited! Marlene Kolodziej, VP Centralized Services, Ricoh USA.

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Free Webinar: Designing A Customer Service Strategy That Thrives in 2022

CSM Magazine

Reuters Events are inviting you to join them for the next unmissable webinar in their Customer Service & Experience Leadership series! Access exclusive insights & discussion from customer-centric leaders: Jeff Shah, VP Customer Service, The New York Times.

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Free Webinar: Adapt Your Customer Service Department to Home Working and COVID-19

CSM Magazine

Adapt Your Customer Service Department to Home Working and COVID-19 Pandemonium (April 30th, 2020). The impact of COVID-19 has been felt across the customer service industry and led to unprecedented operational shifts. Finding and delivering new efficiencies across your care department.

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Webinar: The Future of Customer Service – Trends to Test in 2020

CSM Magazine

Each year brings new ideas and new challenges to the customer service department. Register for this free webinar and join us on Thursday, Dec 12, 2019 11:00 AM – 12:00 PM CST (5:00 PM – 6:00 PM GMT). Fiona Blakesley, Director Customer Care, Intuit. Brandon McGovern, Director of Customer Experience, HP.

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Free Webinar: Redefining Customer Support Experiences

CSM Magazine

Reuters Events are excited to announce their next free service & experience webinar: ‘Redefining Customer Support Experiences’ featuring senior leaders from LinkedIn, GoDaddy & Intercom! Speakers include: Laura Messerschmitt, Vice President Customer Care, Sales & Experience, GoDaddy. And many more….