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Reshaping The Future Of Digital Customer Service: 22 Influential Leaders to Watch in 2022

TechSee

Paul is a Transformational, hands-on, customer service department leader with extensive experience using performance metrics, lean process improvements, and positive leadership in building effective, efficient, and happy customer service departments. Magazine, Forbes, U.S. Paul Husar, Senior Call Center Manager at LG Electronics.

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Ignore Your Customers (and They’ll Go Away!)

Team Support

That’s what Micah Solomon, best-selling author, customer service industry consultant, and Forbes contributor, asked as he opened a recent webinar based on his new book , Ignore Your Customers (and They’ll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience. Watch the webinar on demand.

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The Meteoric Rise Of Content As A Driver of Buyer Behavior, Especially Rich Video: What Does It Mean For Marketers?

Beyond Philosophy

CMC, is Thought Leadership Principal for Beyond Philosophy. When we look at the tactics, or types, of content marketers are applying, studies are showing that social media has become the most popular, knocking articles out of the leadership position. Michael Lowenstein, Ph.D.,

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How Do I Make Customer Success More Personal?

ClientSuccess

You should also seek to understand any existing relationships with competitors, or connections that could help or hinder your business. We love the advice that Entrepreneur magazine gives on customer feedback. Check out these related resources: Webinar: Churn Probability Score – How to Recognize Risks and Predict Customer Success.

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Top 13 marketing channels for your business

BirdEye

A marketing channel is any platform that allows you to connect and communicate your brand’s message with your target audience. B2C marketing channels that help you sell to or connect with individuals are social media channels, paid ads, email marketing, SMS campaigns, direct mail, and mobile marketing.

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Top HR Influencers you must follow now!

SurveySparrow

Following top hr influencers is a terrific way of building communication with their connections. CIO Magazine, and Entrepreneur. Greg has an impressive CV, as he’s a renowned speaker, leadership advisor, and recruitment expert who was on the list of LinkedIn ‘Top Voices’ in 2018. Going for it? #16 16 William Tincup.

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Change Your Mindset for Greater Productivity

Beyond Philosophy

He compares to our global connectivity with the famous marshmallow test for kids from the late 1960s. I read on an airline magazine that Tuesday is the most productive day of the week. Yes, we may all be doing it, but it’s killing our chance of reaching greater productivity and harming the quality of our work. So how do we fix this?