Magellan Solutions
AUGUST 16, 2023
How do you ensure their loyalty remains with your company? Customers with complaints conveyed through e-mail or phone are good because they can guide your business to check areas that need improvement. Studies show that winning new customers is 5x more costly than keeping them. Believe it or not, retaining them takes a lot of energy!
Magellan Solutions
OCTOBER 17, 2023
Inbound call center services can help your company achieve an average conversion rate of 10%. So, if you’re looking for a way to optimize your customer support operations, look no further than the inbound call center. Let’s assume that e-commerce has insufficient manpower to deal with customer inquiries.
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Customer Bliss
MAY 31, 2018
As a marketer, he was a fan of B2B marketing for technical products, and spent almost 10 years with Air Liquide , where he became familiar working in a large B2B company in the gas and tech industry. Antonio’s previous experience showed him that companies in B2B tech fields don’t often think about CX. Why is it important?
SmartMessage Blog
MAY 16, 2023
We can explain the word webinar as a seminar organized on the Internet. Webinars are especially preferred in the B2B world, that is, in the field of marketing from company to company. The use of webinars has many benefits for companies. What are the Features of a Webinar Known as Internet Seminar? How to use it?
SmartMessage Blog
APRIL 14, 2023
We can explain the word webinar as a seminar organized on the Internet. Webinars are especially preferred in the B2B world, that is, in the field of marketing from company to company. The use of webinars has many benefits for companies. What are the Features of a Webinar Known as Internet Seminar? How to use it?
West Monroe
MAY 21, 2023
Cyberattacks have the power to take down entire systems and bring businesses to a screeching halt—but companies entering the sell-side process aren’t doing enough to patch key software vulnerabilities. It's not that businesses are ignoring cybersecurity. OSS is typically cheaper and more flexible than proprietary software.
ViiBE Blog
APRIL 7, 2021
Customer service training videos have been used for decades by companies to improve customer interactions with employees. One-on-one training or small seminars are difficult to scale up if a company expands quickly and knowledge management can suffer if a knowledgeable employee leaves the company. Some more basics.
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