Brand Values Customer Journeys Interaction Touchpoint 
Experience Investigators by 360Connext
APRIL 2, 2024
Your relationship with customers is built one step at a time. Every interaction they have with your organization leaves an impression — and you want it to be a good one! Touchpoints’ have been a hot topic for marketing, sales, and customer experience teams for decades. But, what exactly is a touchpoint?
Experience Investigators by 360Connext
APRIL 2, 2024
Your relationship with customers is built one step at a time. Every interaction they have with your organization leaves an impression — and you want it to be a good one! Touchpoints’ have been a hot topic for marketing, sales, and customer experience teams for decades. But, what exactly is a touchpoint?
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
TechSee
APRIL 28, 2020
On the other, they have to find ways to tailor them to get the best out of each platform, without compromising on their messaging or brand values. For the ultimate CX, enterprises are actively seeking to implement technologies that create truly seamless and unified digital experiences for their customers.
GetFeedback
MAY 9, 2019
What is customer experience? Customer experience is how your customers perceive their interactions with your company. What is great customer experience? Why is customer experience important? The short answer: Customer experience determines whether your organization succeeds or fails. This one’s easy.
ECXO
JUNE 11, 2023
Define your brand values and messaging – having a clear set of brand values and messaging is essential to creating a consistent experience across all touchpoints. How does it align with your customers’ values and needs? How do customers experience your brand – across touchpoints?
Experience Matters
JANUARY 20, 2015
Finalists are Activision Customer Care, Aetna, Crowe Horwath LLP, Dell Inc., EMC Corporation, Texas NICUSA, The Results Companies, and TouchPoint Support Services. This report provides specific examples of how these companies’ CX efforts have created value for both their customers and for their businesses.
Oracle
FEBRUARY 14, 2020
Yet, earning loyalty – love – is particularly challenging for brands in the face of increased competition and consumer apathy. To retain loyal consumers, and attract consumers with similar buying habits, brands are tasked with rethinking the way that they interact with their consumers.
Expert insights. Personalized for you.
143 
Let's personalize your content