Totango

JANUARY 3, 2024

With Totango, businesses can integrate data to get a 360° view of customer health, collaborate to manage their customer portfolio , engage with customers when and where it matters, monitor and improve the metrics that matter , and scale CS faster with the power of people + AI. Plus, industry experts agree.

Software 111

Software Customer Success Innovation Report 111

Circular Edge

DECEMBER 1, 2022

JDE InFocus Release 23 Featured Highlights October 25, 2022 | Blog Credit: Chelsea Krieger. updates, making it easier for customers to recognize when Oracle delivers new features ( R22 updates delivered for the 2022 calendar year, R23 updates for the 2023 calendar year, etc). Data Set Processing for Logic Extensions.

Self Service 52

Self Service Roadmap Tools Resources 52

Optimove

NOVEMBER 24, 2022

According to Shai Frank, VP of Product at Optimove, “Data shows the average time spent on social media worldwide is two hours and 27 minutes a day in 2022, with TikTok being the preferred destination for Gen-Z audiences.” Recap in 15 seconds. Customer-led marketing will dominate digital advertising in 2023.

Social Media 52

Social Media Advertising Marketing Examples 52

2020 Research

NOVEMBER 22, 2022

First-party data collected through market research provides deeper, more reliable insights. Schlesinger Group recently held a live webinar to share on all things related to first-party data: its value to brands in relation to third-party data, how to collect and leverage it, and why its future is so bright. Audience Q&A.

Data 52

Data Self Service Groups B2B 52

BirdEye

OCTOBER 24, 2023

This blog recaps the discussion, “Harnessing Automation for Effective Reputation Management,” held at Birdeye View 2023. AI can analyze reviews and suggest human-like, personalized responses. What are the insights we can quickly glean from what the data is telling us? Data is just data, right?

Healthcare 59

Healthcare How To Hospitality System 59