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Social media analytics: Definition, types, and importance

BirdEye

When it comes to social media, analytics is everything. Thankfully, social media analytics is becoming easier and more accessible. In this blog, we’ll show you why social media analytics is important, talk about ways to get started, and how best to use social media data to gain valuable insights for your marketing efforts.

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PX for Multi-Product Companies

Gainsight

Multi-product companies are bursting with growth potential. However, there are tried-and-true ways for product leaders to use analytics to drive multi-product growth. However, there are tried-and-true ways for product leaders to use analytics to drive multi-product growth. Analytics provide that stable launchpad.

Company 52
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The complete guide to social media management for modern businesses

BirdEye

Free Guide] The ultimate guide to social media marketing for businesses Download Now The most popular social media platforms today When choosing a social media platform for your business, there are many things to consider. We’ll talk more about social media marketing strategies in a bit. What is social media management?

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The Science of Predictive Customer Experience Management

CloudCherry

Did you interact with the brand through their website, through their social media, through email, or through multiple channels? Now, advanced data models can take the guesswork out of ROI predictions. Download The Data Science of CEM. Was it the variety in products that made the experience great? Composite Scorecard Index.

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2023 Banking Outlook: Mid-Year Update

West Monroe

The future of banking—this year and beyond—hinges on understanding customers, building seamless experiences both digital and interpersonal, and evolving multi-channel strategies to meet needs and navigate a turbulent economy; this only matters more at the mid-year point of the year.

Banking 52
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How FSM Software Can Help Boost Your Company’s Growth

Alliance by IFS

The Right Field Service Management Solution Yields Long-term, Recurring ROI. According to an ROI study we conducted here at Astea, service leaders who aren’t investing in field service management ( FSM) software could be missing out on a revenue opportunity of $205,335 ? Multi-channel communication.

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2017 Trend 3: The Beginning of Channel Guidance

Team HGS

2017 Trend 3: The Beginning of Channel Guidance. 3, The Beginning of Channel Guidance, highlighting strategies designed to reduce the burden on the customer for an improved and frictionless CX to ultimately drive a higher CSAT and NPS score for your business. In some complex cases, the best channel may be a phone call.