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What is Webinar, and Why is Webinar Important in Marketing?

SmartMessage Blog

What is the Webinar that will contribute to your promotional activities? When we think about online activities, the most preferred type is the webinar. We can explain the word webinar as a seminar organized on the Internet. We can summarize the Webinar as an online gathering event for an invited audience via the Internet.

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What is Webinar, and Why is Webinar Important in Marketing?

SmartMessage Blog

What is the Webinar that will contribute to your promotional activities? When we think about online activities, the most preferred type is the webinar. We can explain the word webinar as a seminar organized on the Internet. We can summarize the Webinar as an online gathering event for an invited audience via the Internet.

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Unlocking the Value of Customer Experience: A Guide to Measuring CX ROI

NobelBiz

As businesses prioritize customer satisfaction, understanding the nuances of measuring Customer Experience Return on Investment (CX ROI) has emerged as a strategic imperative. The capacity to measure and quantify the return on investment (ROI) of CX initiatives is critical for businesses to thrive.

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Choosing the right customer referral incentive to drive referrals

delighted

When executed well, referral programs with the right referral incentives can be an extremely cost-effective way to win your company’s most loyal and profitable customer base. You’ll want to consider what motivates both your existing customer (to make the referral) and their friends (to give it a try). Benefits of customer referrals.

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Speech Analytics: Five Ways to Set Your Company up for Success

Calabrio

If you aren’t at least considering speech analytics for your contact center, you risk missing out on valuable information that can improve the entire customer experience. Recently, I co-hosted a webinar with Donna Fluss, President of DMG Consulting, titled “Speech Analytics: Best Practices and Pitfalls to Avoid.”

Analytics 100
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The ultimate guide to business development in 2023

BirdEye

The following are some of the business development basics and benefits for any company: Customer acquisition and expansion of markets A solid business development strategy is integral to the acquisition and nurturing of new customers. It guides your team with steps and techniques to generate high-value leads that convert to customers.

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5 Customer-Centric Marketing Strategies for SaaS Companies That Deliver ROI

Totango

Customer-centric’ no longer just refers to a marketing strategy—it’s a whole economy. Customer expectations and demands on enterprises have never been so high, or so personal—especially for SaaS companies who are at the forefront of both the modern wave of technology and the new customer-centricity business model.