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Top credit union trends: Practical guidance for navigating 2024

West Monroe

With the increased cost of funds consuming as much as 50% of banks’ total expenses, credit unions are well positioned to support deposits and lending. This shift poses existential questions for legacy consumer lending and overall banking models. This is especially true for credit unions.

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The Evolving Role of BPOs in a Time of Uncertainty

CSM Magazine

Over the past 30 years, there’s been a significant evolution in client and customer needs and as we approach 2024, it is apparent to all industry leaders that our role as outsourcers has become one of a trusted partner to companies. study, 78% of consumers will leave a brand after one bad experience.

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Rebellion at Dollar General! A Challenge to CX Strategies?

CX University

On March 12, 2024, The Dollar General store in Mineral Point, WI, rebelled against the company, and the entire store staff quit. This scenario reflects broader trends of consumer empowerment, demanding transparency, quality, and fairness, which Dollar General seems to struggle with, amid internal conflict and unclear communications.

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Top 11 car dealership advertising ideas for growth in 2024

BirdEye

Whether you’re looking to boost brand awareness, fuel customer engagement, or turbocharge car sales , this blog post is the ultimate guide for your dealership brand to succeed in 2024. Why to invest in car dealership advertising? Table of contents What is car dealership advertising?

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How digital and sustainability alignment can drive value for manufacturers

West Monroe

Under mounting pressure to respond to investors, consumers, regulators, and employees alike, manufacturers have elevated sustainability to a board/C-suite level issue. We believe that aligning the digital journey with the sustainability journey can advance both goals and drive greater overall return on investments.

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How digital and sustainability alignment can drive value for manufacturers

West Monroe

Under mounting pressure to respond to investors, consumers, regulators, and employees alike, manufacturers have elevated sustainability to a board/C-suite level issue. We believe that aligning the digital journey with the sustainability journey can advance both goals and drive greater overall return on investments.

Metrics 52
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The Top 5 Hotel Review Sites

Grade.us

The good news is that consumers are optimistic and eager to travel again; 56 percent say they’re likely to travel for leisure or vacation in 2021. Business travel isn’t expected to return to pre-pandemic levels until 2024. You know which sites consumers visit. However, consumers love their platform.

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