Remove 2024 Remove Analytics Remove Consumers Remove Return on Investment
article thumbnail

Rebellion at Dollar General! A Challenge to CX Strategies?

CX University

On March 12, 2024, The Dollar General store in Mineral Point, WI, rebelled against the company, and the entire store staff quit. This scenario reflects broader trends of consumer empowerment, demanding transparency, quality, and fairness, which Dollar General seems to struggle with, amid internal conflict and unclear communications.

article thumbnail

How digital and sustainability alignment can drive value for manufacturers

West Monroe

Under mounting pressure to respond to investors, consumers, regulators, and employees alike, manufacturers have elevated sustainability to a board/C-suite level issue. We believe that aligning the digital journey with the sustainability journey can advance both goals and drive greater overall return on investments. The result?

Metrics 52
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How digital and sustainability alignment can drive value for manufacturers

West Monroe

Under mounting pressure to respond to investors, consumers, regulators, and employees alike, manufacturers have elevated sustainability to a board/C-suite level issue. We believe that aligning the digital journey with the sustainability journey can advance both goals and drive greater overall return on investments. The result?

Metrics 52
article thumbnail

What is ERP (Enterprise Resource Planning)?

Circular Edge

One major feature is detailed analytics and reporting on each department. As a comprehensive source of data, an ERP system also provides a host of reports and analytics that can be difference-makers for the business. Reporting/analytics: Data is useful only if companies can analyze and understand it, and an ERP helps with that.

article thumbnail

What Is UCaaS? And What Are Its Benefits For Contact Centers?

NobelBiz

Internal and external communication modalities have also changed dramatically, providing a variety of instruments for exchanging information among colleagues as well as with consumers and suppliers. billion by 2024, thanks to increasing usage, innovative technologies, and new reseller models.

article thumbnail

What Is UCaaS And What Are Its Benefits For Contact Centers?

NobelBiz

Internal and external communication modalities have also changed dramatically, providing a variety of instruments for exchanging information among colleagues as well as with consumers and suppliers. billion by 2024, thanks to increasing usage, innovative technologies, and new reseller models.