2022 Case Study Contact Center Technology 
Uniphore
JANUARY 4, 2022
Case Studies. Find out at Uniphore Converse 2022 on. At Uniphore Converse 2022, enterprise executives from CX to Sales will learn the latest innovations in automation, conversational AI and emotion intelligence. At Uniphore Converse 2022 you will: Hear from leading industry analysts and speakers around the future of CX.
UJET
DECEMBER 9, 2021
Contact center employees are extremely important to the overall success and health of businesses. But call center employees can also be some of the least supported, hardest worked employees in the business – a sure-fire recipe for call center burnout. . What is Call Center Burnout?
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CustomerSuccessBox
DECEMBER 6, 2021
Here you’ll find customer success events, conferences, and books that will help you get ready for the new year 2022 and beyond. Date- October 17th–19th, 2022. There will be around 5,000+ SaaS founders, execs, and investors who will be participating in SaaStock 2022. Customer Success Conference 2022 by TSIA. CS 100 Summit.
BlueOcean
JANUARY 9, 2018
These technologies are sparking new expectations in today’s consumers on an almost daily basis. Instead, in addition to self-serve customer service , the majority of interactions will be driven by AI technology. Forget AI being the future of the contact center. AI is the now of the contact center.
Speaker: Rana Gujral, CEO at Behavioral Signals
But are your contact center practices able to grow with a customer’s experience? Customer service technology has largely been the same for decades. With automation, your contact center won’t just survive, it will thrive. May 24th, 2022 at 11:00 am PDT, 2:00 pm EDT, 7:00 pm BST.
Lithium
JULY 13, 2022
Today in 2022, Khoros is proud to offer a platform to help your brand achieve its centralization and customer experience goals. Agile brands that succeeded in the evolving customer engagement world used various customer support and community technologies. DoorDash makes perfect use of the Khoros platform in our case study.
AWS Machine Learning
NOVEMBER 18, 2022
First, there are many common use cases that you can address with a combination of AI/ML and other AWS services, such as Intelligent Document Processing, Contact Center Intelligence, and Personalization among others. AIM307 (LVL 300) JPMorganChase real-time agent assist for contact center productivity.
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