NetBase

AUGUST 20, 2020

Brands are rethinking ways to cross the threshold into sustainability, and savvy brands like Chipotle Goods are relying on consumer intelligence to drive a commitment to sustainability trends. Consumers want emotional connection to brands and want to make a difference with their dollar. Sustainable foods are winning consumers.

Trends 71

Trends Apparel Consumers Social Media 71

C Space

APRIL 4, 2019

I was in New York City attending a conference on “social media listening” when a shelter-in-place alert flashed across my phone. In that moment, social media was what I wanted to listen to. On social media, lies compete with truth, and, too often, lies have the advantage. Critical: Listening.

Apparel 58

Apparel Social Media Advertising Hospitality 58

C3Centricity

APRIL 29, 2020

Fast forward a decade or so, and supermarkets are scrambling to catch up as start-ups in many developed countries are giving this new type of freedom to consumers. Of course, for me, planning for the future is simply a matter of taking the consumers’ perspective and what they (will) want. So what is a poor manufacturer to do?

Retail 177

Retail Apparel Transportation Trends 177

C3Centricity

SEPTEMBER 14, 2020

Of course, for me, planning for the future is simply a matter of taking the consumers’ perspective and what they (will) want. Offering free returns may work for apparel but not for electronics. In several industries, consumers will want to see, compare and appreciate items before they purchase something. Am I being naive?

Retail 194

Retail Trends Apparel Transportation 194

SurveySparrow

MAY 23, 2021

Example: Brazilian fashion brand C&A displays its apparel on augmented reality enabled hangers. These hangers thus display the likes collected through social media sites for their product. (c) For example, the Sephora Virtual Artist AR app allows its consumers to virtually “try on” their makeup choice. (b)

Self Service 59

Self Service Customer Experience e-support Apparel 59

Kayako

OCTOBER 13, 2016

The help desk was used to troubleshoot problems or provide guidance about products such as computers, electronic equipment, food, apparel, or software. Luckily, this coincided with the rise of live chat and social media. 2000s onwards into interactive and social media. At the time it was an innovation.

Customer Service 120

Customer Service Social Media Call Center Self Service 120

SaleMove

JULY 12, 2018

Facebook creates personalized stories for each of their users on their anniversary of using the social media site. Gartner predicts a 15% profit boost by 2020 for those who successfully handle personalization in eCommerce. Social Media. We live in the day and age of personalization. They love that team.

Social Media 49

Social Media Sports Apparel Advertising 49

NetBase

JUNE 2, 2020

In this overview detailing why this merger is a match made in retail heaven, we’ll share consumer and market intelligence around: The state of retail post-COVID. And brands will want to note some key stats we’ve uncovered: Gen Z and millennials accounted for nearly $350 billion in consumer spending in 2019. As of April 2020, total U.S.

Ecommerce 52

Ecommerce Retail Apparel Trends 52

Helen Dewdney

NOVEMBER 2, 2021

From the perspective of the consumer when they see a company selling sustainability as a cost-benefit, you might find it confusing, or as though a higher cost to consumers means a higher profit margin. billion for 2021, with global sales of apparel and footwear set to exceed £2.4 Social media needs to help.

Fashion 39

Fashion Company Social Media Apparel 39

SurveySparrow

JUNE 20, 2022

For example, an apparel company will create customer service chatbots that answer user questions on their clothing preferences and then recommend products. See, hyper-personalization is time-consuming, but it pays off to customize your messages and provide more personalized customer service. billion in 2020 to a whopping $102.29

Chatbots 52

Chatbots Customer Service How To CRM 52

SmartKarrot

DECEMBER 16, 2021

Over 80% of business leaders agree that CX offers a competitive edge — this remains unchanged across 2015 to 2020. This is particularly relevant for sectors like FMCG, consumer apparel, and, most recently, consumer-facing software apps. 2020 will see businesses face several roadblocks to BAU operations.

Technology 11

Technology Apparel Metrics Social Media 11