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Taking the Pulse of the Automotive Customer Experience

ReviewTrackers

This makes automotive shopping typically more daunting. Power , automotive shoppers spent an average of 14 hours researching cars online — visiting dealership sites, reading reviews, making price comparisons, using online shopping tools — before making a purchase decision. According to the 2016 J.D.

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Taking the Pulse of the Automotive Customer Experience

ReviewTrackers

This makes automotive shopping typically more daunting. Power , automotive shoppers spent an average of 14 hours researching cars online — visiting dealership sites, reading reviews, making price comparisons, using online shopping tools — before making a purchase decision. According to the 2016 J.D.

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The Importance of Automotive Reviews

ReviewTrackers

On online review sites, the overall rating of car dealerships and automotive companies tends to increase as more reviews are posted, according to research by customer feedback software company ReviewTrackers. We also found that 59 percent of consumers are likely to use a rating filter when searching for automotive dealerships.

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The Importance of Automotive Reviews

ReviewTrackers

On online review sites, the overall rating of car dealerships and automotive companies tends to increase as more reviews are posted, according to research by customer feedback software company ReviewTrackers. We also found that 59 percent of consumers are likely to use a rating filter when searching for automotive dealerships.

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Market research as a profit center: How smart companies use customer feedback to generate revenue

Alida

One of the biggest disruptions in the market research industry is the monetization of the research practice. According to research expert Ray Poynter, more insight teams are generating revenue by providing market research data and other value-added services to partners, sponsors and advertisers.

Marketing 100
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How your IP and R&D teams can strategize and prioritize for the evolution of SEPs

Clarivate

Increasingly, SEPs are spreading to industries including automotive, Internet of Things (IoT), healthcare and more. As we note in our white paper, a 2016 European Commission report suggested that only between 10 to 50% of patents declared to be essential in the ETSI actually are.

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John Paul expands leadership in APAC

John Paul

Premier worldwide leader in loyalty solutions and brand hospitality to serve Asia Pacific clients across banking, luxury, technology, automotive, FMCG and hospitality sectors. A highly innovative digital self-service solution. Andrew Quake, CEO APAC John Paul. Andrew Quake shared: “ I am delighted to lead John Paul Asia Pacific.