article thumbnail

GlowTouch at Largest Industry Trade Show: Customer Contact Week (CCW) Las Vegas

GlowTouch

This is where customer contact professionals come to innovate and sharpen best practices for enhancing the customer experience,” said Vidya Ravichandran, GlowTouch President and Founder. Founded in 2002, our 1,700 employees deliver for our clients by combining operational excellence with high-touch engagement.

article thumbnail

5 Keys to Solving the Root Causes of Support Tickets

GlowTouch

Invest in Advanced Support Center Software. Finally, you can eliminate a lot of the friction from agent-customer interactions by investing in innovative CRM software. Founded in 2002, our 1,700 employees deliver for our clients by combining operational excellence with high-touch engagement.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

7 Reasons Why a CSR Program is Important to Your Business

GlowTouch

It is an innovative business model that holds companies accountable for improving society, the environment, employees, and customers. Founded in 2002, our 1,700 employees deliver for our clients by combining operational excellence with high-touch engagement.

article thumbnail

Why Impact Sourcing Matters for Your Business

GlowTouch

However, don’t forget about the production side of the coin: impact sourcing offers access to previously untapped talent pools that can potentially infuse a company with skilled, innovative, and driven employees. Founded in 2002, our 1,700 employees deliver for our clients by combining operational excellence with high-touch engagement.

article thumbnail

Connected Cars: How Their Evolution Impacts Consumers & Businesses

GlowTouch

They used new technology to create an innovative connected AV for a new spin on an old service by providing a safer, more convenient and luxurious experience. Founded in 2002, our 1,800 employees deliver for our clients by combining operational excellence with high-touch engagement.

article thumbnail

The Future of Work: How Companies Are Building Cultures Worker’s Love #nytnewwork

Natalie Petouhof

I’ve written return on investment models for the value of human capital. In 2002, Susan began working on Google’s advertising products, and over the next 12 years, she led teams that helped define the vision and direction of Google’s monetization platforms.

Culture 40
article thumbnail

Wearable Technology Trends in 2021

GlowTouch

Today, the remarkable thing is the rate of evolution and innovation that has made wearables into a bustling industry. Health-Related Innovation. Devices that focus on wellness and personal health represent the most significant market, and that is where the bulk of innovation will be.

Trends 52