Remove 2002 Remove Contact Center Remove Innovation Remove Return on Investment
article thumbnail

GlowTouch at Largest Industry Trade Show: Customer Contact Week (CCW) Las Vegas

GlowTouch

GlowTouch at Largest Industry Trade Show: Customer Contact Week (CCW) Las Vegas. CCW is the world’s largest customer contact event, and GlowTouch will be at Booth #1311, as CCW marks its 20-year anniversary. CCW is the world’s largest customer contact event, and GlowTouch will be at Booth #1311, as CCW marks its 20-year anniversary.

article thumbnail

5 Keys to Solving the Root Causes of Support Tickets

GlowTouch

Invest in Advanced Support Center Software. Finally, you can eliminate a lot of the friction from agent-customer interactions by investing in innovative CRM software. GlowTouch provides outstanding contact center and technology outsourcing solutions to clients around the world. About GlowTouch.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

7 Reasons Why a CSR Program is Important to Your Business

GlowTouch

It is an innovative business model that holds companies accountable for improving society, the environment, employees, and customers. Contact us today for more information on how we can take your business to the next level. GlowTouch provides outstanding contact center and technology outsourcing solutions to clients around the world.

article thumbnail

Why Impact Sourcing Matters for Your Business

GlowTouch

However, don’t forget about the production side of the coin: impact sourcing offers access to previously untapped talent pools that can potentially infuse a company with skilled, innovative, and driven employees. GlowTouch provides outstanding contact center and technology outsourcing solutions to clients around the world.

article thumbnail

Connected Cars: How Their Evolution Impacts Consumers & Businesses

GlowTouch

They used new technology to create an innovative connected AV for a new spin on an old service by providing a safer, more convenient and luxurious experience. To learn exactly how we can help, contact us today! GlowTouch provides outstanding contact center and technology outsourcing solutions to clients around the world.

article thumbnail

Wearable Technology Trends in 2021

GlowTouch

Today, the remarkable thing is the rate of evolution and innovation that has made wearables into a bustling industry. Health-Related Innovation. Devices that focus on wellness and personal health represent the most significant market, and that is where the bulk of innovation will be. We would love to help you out!

Trends 52
article thumbnail

Fraud Awareness

GlowTouch

Prices go up, time to innovate is stolen along with money, and lives can be ruined. We tend to look at innovation as a positive, but that’s necessarily the case. In contact centers, general rules of thumb include clean desk policies and a prohibition on personal mobile devices used at work. What does that mean to you?