2002 Culture Customer Success Engagement 
GlowTouch
MARCH 28, 2019
The life-sized spinning wheel offered an engaging, meaningful way for participants to help decide how giving back initiatives will be allocated to three charities GlowTouch is associated with. Founded in 2002, our 1,700 employees deliver for our clients by combining operational excellence with high-touch engagement.
GlowTouch
SEPTEMBER 22, 2020
People tend to perform better when doing tasks that they enjoy, they’ll work harder to improve their skills in those things, and they are more engaged in the workplace. While the concept of ‘fit’ is best applied to the relationship between the individual and the position, it can also refer to organizational culture.
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GlowTouch
OCTOBER 16, 2020
Support agents should be able to evaluate and manage their emotions and those of customers. An agent with good communication skills will better engage buyers and increase conversion rates. The support team guides customers toward informed purchasing decisions and provides solutions to problems. About GlowTouch.
GlowTouch
JULY 6, 2020
The bottom line is that a higher level of engagement and connectivity leads to higher sales for your company. They want to work with brands that are environmentally conscious, care about their employees, and go the extra mile for their customers. Environmentally friendly practices. A certified Woman-Owned Business and six-time Inc.
GlowTouch
DECEMBER 4, 2020
For example, if the employee retention is high, it usually means there is a strong work culture that contributes to strong customer service. Some customer support companies provide additional support to employees such as free or subsidized housing, free transport, meal vouchers. Ask for data that proves or disproves the claim.
GlowTouch
AUGUST 13, 2020
Gender discrimination related to employment is an unfortunate reality that transcends national, cultural, and racial lines. Founded in 2002, our 1,800 employees deliver for our clients by combining operational excellence with high-touch engagement. A certified Woman-Owned Business and six-time Inc.
GlowTouch
APRIL 16, 2021
So, if you’re selling software over the internet, then logic demands that customer service be electronically-based, too. Every day, technology is used to create or modify business processes, work cultures, and customer experiences. Best Practices for Customer Support in SaaS.
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