What is a Chatbot and How Do Customer Service Teams Use Them?
Comm100
AUGUST 8, 2022
As organizations see the strong return on investment from live chat, they are now naturally looking to the next step in digital communication. If you feel like you need to catch up on what chatbots are and how they work, you’ve come to the right place. and “how does a chatbot use machine learning?”. What is a chatbot?
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