SurveySparrow

OCTOBER 7, 2023

In a workplace where opportunities are abundant, equity is not just a buzzword and inclusion is a way of life. In this blog, we will look into the meaning of DEI, explore the nuances, and uncover its potential to reshape workplaces for the better. Diversity within DEI stands for the unique blend of individuals in the workplace.

Policies 52

Policies Culture Leadership Innovation 52

SurveySensum

FEBRUARY 27, 2024

Not only that, employee satisfaction has a great impact on your customer loyalty because companies with an employee engagement program reported enjoying 233% greater customer loyalty. Employee satisfaction refers to the level of contentment, fulfillment, and happiness that employees experience in their jobs and workplaces.

Metrics 52

Metrics Strategy Employee Engagement Culture 52

Playvox

APRIL 4, 2023

Every workplace has its pros and cons, but contact center agents have one of the toughest jobs out there. Just like agents are protecting your company, contact center leaders and managers need to protect them and their mental health. Building a supportive work climate is the first step.

Contact Center 78

Contact Center Average Handle Time Study Feedback 78

ChurnZero

DECEMBER 21, 2022

If you’re anything like me, you signed up for a bunch of webinars with admirable intentions of attending, which is code for snagging the recording to watch when you found an uninterrupted window of time, which is also a nice way of saying never. For those who did make the time, we see you, we hear you, and we appreciate you. This is world-class.

Customer Success 98

Customer Success Metrics Consulting Training 98

Russel Lolacher

JANUARY 23, 2023

In this episode of Relationships at Work, Russel chats with author and Inspiring Comfort CEO Jen Marr on the importance of prioritizing care and comfort in the workplace. A few reasons why she is awesome — she is the founder and CEO of Inspiring Comfort LLC, a social good company using evidence-based comfort skill programming.

Connections 52

Connections Leadership Culture Groups 52

SurveySparrow

OCTOBER 27, 2021

Surveys are its primary tool. 360 surveys provide a holistic image of past performance through rating scales and open-ended feedback. We think that it might, could be possible to vaccinate most of the world against COVID 19 by 2022. Frankly, most of us are hitting a pandemic wall right now. Management by Objectives (MBO).

Exercises 52

Exercises Examples Feedback Effort Score 52

Russel Lolacher

JANUARY 16, 2022

the difference in deficiency needs and growth need in the workplace. the difference in deficiency needs and growth need in the workplace. It’s Relationships at Work, the Employee Experience and Workplace Culture podcast, I’m Russel Lolacher. You remember that one, right? Well it actually gets a lot more interesting.

Culture 52

Culture Connections Groups Financial 52