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How VR is Leveraged in Customer Service and Retail Training

CSM Magazine

Learning and development professionals in the customer service and retail industry are experiencing an evolution in how they engage their employees in ongoing job training. Immersive Learning utilizes the power of experience through Virtual Reality (VR) to simulate a modern working environment.

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How to Reduce Returns: 8 Tried & True Tactics

TechSee

Product returns are a costly proposition for the vast majority of manufacturers and retailers. According to the National Retail Federation (NRF), consumers returned an estimated $428 billion in merchandise – approximately 10.6% retail sales – in 2020. Consequently, a key focus for retailers is how to reduce returns.

How To 124
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Retail Customer Experience: Strategies for Keeping Shoppers Engaged and Loyal

Retently

What sets an exceptional retail customer experience apart? Because in a market brimming with choices, the way customers feel about your business can set you apart. A memorable retail customer experience leads to higher satisfaction, repeat business, and word-of-mouth recommendations. Why does this matter so much?

Retail 78
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Customer Service in the Metaverse: Navigating the Future of Virtual Support

CSM Magazine

Welcome to the dawn of a new era in customer service, where the metaverse is rapidly transforming how businesses interact with their customers. With 60% of internet users projected to engage in metaverse environments by 2030, the urgency to adapt customer support strategies has never been more critical.

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18 fresh tactics of marketing for interior designers

BirdEye

From leveraging modern approaches like virtual tours to mastering collaborative content creation, this article guides you through strategic steps designed to innovate, captivate, and elevate your marketing game. 5 SEO tips for interior designers to enhance online visibility How to leverage social media for interior design marketing?

Marketing 110
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Creating Memorable In-Store Experiences for Retail Customers

SurveySensum

The above statistics are an indication that the shopping behavior of customers is changing and they are giving equal importance to in-store shopping too. This is the time when brands can improve their offline stores to increase customer loyalty. This is the time when brands can improve their offline stores to increase customer loyalty.

Retail 52
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Creating Memorable In-Store Experiences for Retail Customers

SurveySensum

The above statistics are an indication that the shopping behavior of customers is changing and they are giving equal importance to in-store shopping too. This is the time when brands can improve their offline stores to increase customer loyalty. This is the time when brands can improve their offline stores to increase customer loyalty.

Retail 52