Guest Experience Report Travel 
InMoment XI
FEBRUARY 7, 2024
Out of nowhere, citizens were flocking in droves to distant lands, as travel by plane, sea, and car surged. The coming year is no exception, as consumers across the globe plan to make travel a priority, despite ongoing economic uncertainty. Generic, one-size-fits-all communication and experiences aren’t an effective way to reach them.
CSM Magazine
JUNE 5, 2024
Staying informed about current trends can help businesses provide memorable guest experiences. Here are some key customer experience trends shaping the hospitality industry today. Personalised Experiences Personalisation is no longer just a trend; it’s a necessity.
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InMoment XI
JANUARY 16, 2024
Hospitality Virtual Concierge Services : Hotels and travel agencies employ virtual concierge services powered by AI to provide guests with information about amenities, local attractions, and hotel services. These virtual concierges enhance the overall guest experience.
Storyminers
APRIL 24, 2018
Vacasa delivers a great guest experience. These are what enable them to economically thrive while delivering consistently good experiences across 8,000 properties around the world. These are what enable them to economically thrive while delivering consistently good experiences across 8,000 properties around the world.
ReviewTrackers
FEBRUARY 25, 2019
After all, the site is home to over 730 million reviews and opinions covering “world’s largest selection of travel listings worldwide.”. According to industry research: TripAdvisor ranks ahead of personal recommendations, tourist board websites, and guidebooks as the most trusted source for travel planning. Don’t Insult the Guests.
Storyminers
APRIL 24, 2018
Vacasa delivers a great guest experience. These are what enable them to economically thrive while delivering consistently good experiences across 8,000 properties around the world. These are what enable them to economically thrive while delivering consistently good experiences across 8,000 properties around the world.
Currency Alliance
OCTOBER 11, 2018
The hotel would like to use data collected during the stay to bring the customer back a second time without, them going through an online travel agency (OTA). Phocuswright also reports that established hotel brands have found this a difficult challenge to answer. Restive guests: understanding hospitality loyalty.
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