Effort Score Exercises How To Roadmap 
delighted
NOVEMBER 3, 2022
If you want to create a great product that your customers will love (and continue to buy), you first need a great product roadmap. It’s the playbook that answers how decisions should be made, which stakeholders need to be involved, and what happens next as you build your product. Haven’t built or managed a product roadmap before?
Experience Investigators by 360Connext
OCTOBER 17, 2023
You can understand that you need to eat healthier and exercise more to live a healthy life. However, many people with that understanding don’t invest the time, effort, or resources needed to actually take action on that understanding. What’s the difference? Well, I would say understanding is a bit passive. It’s to make real changes.
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Retently
JANUARY 19, 2023
Starting a business and knowing that an audience is ready to buy your product considerably eases sales and marketing efforts. When one has found the right market, it can devote its efforts to expanding in that market and developing new products that will appeal to the same audience. How to achieve Product-Market Fit?
ChurnZero
DECEMBER 21, 2023
In our webinar, Navigating post-sale chaos: Strategic customer success , Tim outlined a valuable exercise for identifying those customer needs quickly, and how to fulfil them in the “messy middle” of the customer journey when outcomes are created and relationships are built. Here’s the webinar in full.
Customer Bliss
MAY 5, 2015
Instead of building (and celebrating) the new competencies and infrastructure that are critical to long-term sustainability – success gets defaulted to a score. “We We will be successful when our satisfaction rates are x” or “we will be successful when our net promoter score is y.”.
AWS Machine Learning
SEPTEMBER 1, 2023
Nowadays, the majority of our customers is excited about large language models (LLMs) and thinking how generative AI could transform their business. In this post, we discuss how to operationalize generative AI applications using MLOps principles leading to foundation model operations (FMOps).
Wootric CX Blog
SEPTEMBER 2, 2020
If you struggle to create customer advocates – customers who consistently refer your product, who happily and even voluntarily provide testimonials and glowing reviews, and are fiercely loyal to your brand – here’s one thing that will improve your customer advocacy efforts: Get every employee in your organization to care about the customer.
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