CSM Magazine
MAY 6, 2024
Improving customer service in the auto transport industry involves offering custom solutions tailored to each client’s unique needs. Customer service in the auto transport industry can be improved by implementing a customer-centric approach, offering clear communication, providing regular updates, and promptly addressing any concerns.
CSM Magazine
SEPTEMBER 14, 2023
Customers are seeking out faster, simpler transactions, more consistency across channels, and easier access to live support. The good news for Retail/e-Commerce brands is that 62% of their customers think their customer care needs and expectations are generally being met, versus 35% of consumers across all industries.
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CSM Magazine
FEBRUARY 11, 2020
a leading provider of customer support communications and solutions, today released its new report, Optimizing Channels for Customer Support , focusing on the new tools, technologies, and channels customers are moving towards as they look for a more seamless support experience. UJET Inc. ,
CSM Magazine
MARCH 21, 2023
For instance, you can purchase renewable energy certificates to offset your energy usage and support the development of renewable energy sources. This means moving away from paper-based processes and utilizing digital technologies such as cloud storage, e-signatures, and electronic invoicing.
CSM Magazine
SEPTEMBER 16, 2022
Cape Town CBD’s booming BPO industry remains an attractive support for UK, USA, Australian and some Western European companies wanting to streamline costs and manage risk in the face of rampant inflation and economic uncertainty. Secondly, there is excellent local and provincial governmental support for the city.
CSM Magazine
JUNE 7, 2023
Electronic logging devices commonly referred to as electronic logbooks, e-logs, or driver logs, automatically record driving time to provide fleets with a dependable method of gathering Hours of Service data (HOS). Although the majority of ELDs have similar functionality, their prices and levels of support vary. What Are ELD Devices?
CSM Magazine
MARCH 3, 2022
Only a few years ago, TravelPerk launched an innovation called “GreenPerk,” which allows you to track the number of carbon emissions you cause depending on what type of transport you choose to go with when traveling. For example, the application will inform you of the most environment-friendly transportation method.
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