Inbenta
JANUARY 30, 2020
The tourism industry, an ever-changing sector. The face of tourism has evolved a lot in the past decades. As a consequence, the tourism industry needs to shift the way they engage with visitors and customers and travel companies need to keep seeking new ways to improve customer journey and make travel more convenient.
SurveySparrow
FEBRUARY 18, 2024
What is it that’s making you look for a Customer Thermometer Alternative? The team and I spent a whole day finding the best alternatives to this customer feedback platform. What is Customer Thermometer ? Customization is limitless with instant survey design options and an icon playground.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Think Customers
JULY 29, 2022
Every time customers interact with a customer service representative, do a keyword search, click through a brand’s website, or engage other touchpoints, they’re giving hints about their interests and intentions. Insights into what customers want and need are more important than ever as the economy and market conditions change.
CSM Magazine
JUNE 18, 2020
Some exciting trends are emerging in the world of Mixed Reality (MR) that could have a major impact on the online customer experience of the future. The expansion of 5G will allow more advanced mobile gaming, such as multi-user experiences with hundreds of users viewing and changing 3D content in real-time without lag.
SurveySparrow
MARCH 5, 2024
Planning to improve your customer experience? Read more on how to create a customer experience dashboard. Employee Performance: Evaluate the performance of sales associates and customer service staff to ensure a positive customer experience. Patients are not customers.
Avaya
MAY 18, 2016
Economies, cultures and even digital adoption vary widely across the region, yet trade, cooperation and tourism continue to prosper. This prevents the delivery of the type of personalised, omnichannel experience that customers expect today. Asean has always been about working together. Automation will drive innovation.
Inbenta
JUNE 30, 2021
Chatbots are one of the hottest current trends in customer service. No wonder why almost every business out there that deals with huge amounts of support requests has implemented or is considering the implementation of a chatbot or conversational platform to automate customer interactions. . Chatbot examples in the logistics industry.
Expert insights. Personalized for you.
121 
Let's personalize your content