Experience Matters
FEBRUARY 8, 2018
It’s hard to keep up with everything that Temkin Group published in 2017, so we put together a couple of infographics to highlight some of the key data insights. The initial infographic examined CX efforts and ROI. In this infographic, we examine 12 factoids on CX ratings, people, and leadership. jpg format, in .pdf
Experience Matters
JULY 25, 2018
We’re always looking for ways to share interesting data and concepts, so we regularly publish parts of our content in infographics. In case you’ve missed any of them, here’s a collage of the infographics that we’ve already published this year.
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Experience Matters
JUNE 14, 2017
It outlines the blueprint to building a customer-centric organization. We’ve created this infographic to showcase the competencies: Purposeful Leadership: Operate consistently with a clear set of values. Compelling Brand Values: Deliver on your brand promises to customers.
Experience Matters
SEPTEMBER 6, 2017
Here’s an infographic that provides an overview. You can download the graphic in several formats: Infographic in.jpg or in.pdf Poster (18″ x 24″) in .jpg jpg or in.pdf.
Michelli Experience
FEBRUARY 21, 2018
A New York Times #1 bestselling author, Dr. Michelli and his team consult with some of the world’s best customer experience companies. The post Customer Centricity | Infographic appeared first on Joseph Michelli. Michelli, Ph.D. is a professional speaker and chief experience officer at The Michelli Experience.
Michelli Experience
AUGUST 30, 2017
A New York Times #1 bestselling author, Dr. Michelli and his team consult with some of the world’s best customer experience companies. The post {Infographic} Leading with the Good: A Must have for Customer Experience Success appeared first on Joseph Michelli. Michelli, Ph.D. Follow on Twitter: @josephmichelli.
Experience Matters
APRIL 27, 2015
As part of tomorrow’s celebration of Temkin Group’s 5th year anniversary , we created an infographic highlighting some of our research over the previous five years. It was fun putting this together and reflecting on all that we’ve done. The bottom line : We’re looking forward to the next five years!
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