Experience Matters
FEBRUARY 8, 2018
It’s hard to keep up with everything that Temkin Group published in 2017, so we put together a couple of infographics to highlight some of the key data insights. The initial infographic examined CX efforts and ROI. In this infographic, we examine 12 factoids on CX ratings, people, and leadership. jpg format, in .pdf
Experience Matters
JUNE 14, 2017
We’ve created this infographic to showcase the competencies: Purposeful Leadership: Operate consistently with a clear set of values. Hopefully you’ve read our FREE report, The Four CX Core Competencies. It outlines the blueprint to building a customer-centric organization.
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Experience Matters
JULY 25, 2018
We’re always looking for ways to share interesting data and concepts, so we regularly publish parts of our content in infographics. In case you’ve missed any of them, here’s a collage of the infographics that we’ve already published this year.
Experience Matters
SEPTEMBER 6, 2017
Here’s an infographic that provides an overview. You can download the graphic in several formats: Infographic in.jpg or in.pdf Poster (18″ x 24″) in .jpg jpg or in.pdf.
Experience Matters
APRIL 27, 2015
As part of tomorrow’s celebration of Temkin Group’s 5th year anniversary , we created an infographic highlighting some of our research over the previous five years. It was fun putting this together and reflecting on all that we’ve done. The bottom line : We’re looking forward to the next five years!
PeopleMetrics
APRIL 27, 2020
Check out the infographic below, which outlines some key findings from the study & recommendations for employers looking to improve the employee experience in a COVID-19 world: Click infographic to enlarge. Click infographic to enlarge. Now more than ever, employees need to hear from leadership and their colleagues.
Michelli Experience
JANUARY 24, 2018
The post {Infographic} Empathetic Design appeared first on Joseph Michelli. A New York Times #1 bestselling author, Dr. Michelli and his team consult with some of the world’s best customer experience companies. Follow on Twitter: @josephmichelli.
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