Customer Service Customer Service Training Entertainment Tips 
ShepHyken
MAY 3, 2021
Each week I read a number of customer service and customer experience articles from various resources. An online music gear retailer tackles customer experience with a ‘Sweetwater’ difference by Judy Mottl. Retail Customer Experience) Sweetwater Sound Inc., Here are my top five picks from last week.
ShepHyken
JUNE 20, 2023
From these stories – and there are plenty more just like them – here are a few lessons we can take away: Customer Service Training: Many problems can be avoided with good customer service training. There is the soft-skill side of customer service, being friendly and empathetic.
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ShepHyken
JANUARY 4, 2021
Each week I read a number of customer service and customer experience articles from various resources. Customer Experience Tips and Advice from the Pros During Disruption by Srijana Angdembey. The author has taken the titles of many of our favorite 80’s songs and worked them into this entertaining post.
ShepHyken
DECEMBER 23, 2020
In the world of show business and live entertainment, every act has an “opening.”. You call the customer service hotline. A pleasant customer support agent picks up the phone and enthusiastically greets you, ready to help resolve your problem or answer your question. It’s the same in business. Follow on Twitter: @Hyken.
ShepHyken
MAY 3, 2021
Each week I read a number of customer service and customer experience articles from various resources. An online music gear retailer tackles customer experience with a ‘Sweetwater’ difference by Judy Mott. Retail Customer Experience) Sweetwater Sound Inc., Tip number three is all about customer service.
Vonage
NOVEMBER 24, 2016
A British gentleman working in global logistics, his American entertainer wife who recently became a mother, an Australian event coordinator and me. We talked about the service we received at retail stores, banks, restaurants, hotels and airlines around the world. But what a challenge for committed service providers!
ShepHyken
APRIL 8, 2019
Each week I read a number of customer service and customer experience articles from various resources. To Provide the Best Customer Experience, Be Proactive by Frank Konkel. NextGov) “Be where your customers are” and other helpful tips from customer experience professionals.
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