Customer Care Customer Service Customer Service Strategies Travel 
Storyminers
JULY 6, 2020
We’re honored to be honored for our work alongside so many of our customer service and customer experience colleagues. This is especially true in the customer service industry. Customer Experience (CX) has catapulted into one of the most important aspects of determining business success. Adam Toporek.
ShepHyken
JULY 31, 2020
She explains the difference between customer service and customer experience and shares how implementing both into your business creates success. Customer experience and customer service are often used interchangeably and are the buzzwords for businesses in the age of instant gratuity. Customer Service.
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Storyminers
JULY 6, 2020
We’re honored to be honored for our work alongside so many of our customer service and customer experience colleagues. This is especially true in the customer service industry. Customer Experience (CX) has catapulted into one of the most important aspects of determining business success. Adam Toporek.
ShepHyken
MARCH 6, 2020
That waitress wowed me with her service and her attitude, but the manager’s lack of response almost nullified her customer service savvy. Am I the only traveler who just wants a straightforward answer? The post Guest Post: Good Customer Service Is More Than Good PR appeared first on Shep Hyken.
ShepHyken
MARCH 6, 2020
That waitress wowed me with her service and her attitude, but the manager’s lack of response almost nullified her customer service savvy. Am I the only traveler who just wants a straightforward answer? The post Guest Post: Good Customer Service Is More Than Good PR appeared first on Shep Hyken.
ShepHyken
SEPTEMBER 23, 2020
Much of my life is spent traveling. What does this have to do with customer service and business? Let’s say you have a customer that is upset. You use your best customer service techniques to calm them down and resolve their problem. When I am home, I play hockey three or four times a week. Is that it?
Think Customers
JUNE 1, 2021
At a time when customers want great experiences at an increasingly faster pace, automation plays a crucial role in helping brands deliver. When done right, automation creates effortless experiences for employees and customers alike. Well thought out business process automation benefits the entire organization.
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