AI in CX: How to Incorporate AI in Customer Experience to Elevate Your Business
SurveySensum
MAY 31, 2024
For example, e-commerce businesses can leverage predictive analysis to prevent customer churn. Integrate AI and CRM AI can bring a significant boost to customer experience if integrated with your CRM systems. AI can automate CRM tasks like data entry, lead scoring, setting follow-up reminders, and even writing follow-up emails.
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